Recovery Worker - Fixed Term

Withyou; Shrewsbury; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

28 days annual leave

Birthday/ special occasion day off

Enhanced parental leave

2 days volunteer leave per year

Pension scheme (auto-enrolment)

Blue Light Card discounts

Flexible working opportunities

Refer a Friend £500 bonus

Job summary

WithYou is seeking a Recovery Worker to join the Criminal Justice team, based mainly in Shrewsbury, with responsibilities across central and north areas. The role involves supporting clients with drug, alcohol, and mental health challenges, developing care plans, and coordinating care to promote recovery.

This frontline position requires a compassionate, organised professional who can manage referrals, assessments and a caseload while maintaining strong collaboration with partners.

Qualifications

• Demonstrable compassion and motivation to help others.
• Excellent relationship-building and communication skills.
• Strong time management and ability to work in a team to provide high-quality care.

Responsibilities

• Identify client goals and co-create treatment plans.
• Be the first point of contact for the service, including taking referrals and doing assessments.
• Cover staff absence and manage an active caseload with outreach as required in central/north areas.

Skills

Compassionate approach

Relationship building

Time management

Communication skills

Teamwork

Customer service

Tools

Full driving licence

Job description

About the Role

Join us as a Recovery Worker in our Criminal Justice team in Shropshire.

Are you a compassionate and motivated individual who wants to change people’s lives? Our team in Shrewsbury is looking for a Recovery Worker to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we’d love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

As a Recovery Worker, we offer a starting salary of £26,250, rising each year in line with our pay progression salary bands, to £30,900 per year. For further details please reach out to a member of the recruitment team via [e-mail].

Closing date: 11th October 2026. Please note: This role may close earlier than the stated deadline if we receive a high volume of applications, so we encourage you to apply as soon as possible. All applicants must submit a CV along with a cover letter explaining why they should be considered for this role. Applications will not be accepted without a cover letter.

Job Opportunity

Our Recovery Workers play a vital role in supporting clients to identify their goals, ambitions, and passions. You’ll work with them to create the best treatment plan for their needs and to guide them on their path to recovery. As part of your role, you will be the first point of contact for the service, including taking referrals, doing assessments, covering staff absence and answering telephone queries.

You will be working with criminal justice clients covering the central and the north areas of the county. Your main base will be Shrewsbury, however some working will be required at our north hubs. There may also be some other outreach work required.

This is a frontline role at WithYou, where you will provide continuity of care through effective partnership working, care coordination, key work responsibilities, and intervention delivery. You will manage an active caseload, connecting quickly with clients and ensuring they’re always treated with respect and dignity.

This position is offered on a full time, fixed term basis until March 2027, working 37.5 hours per week, Monday - Friday. Some Saturday working will be required to meet the needs of the service.

Essential Skills

We’re looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector. A successful track record of providing efficient and reliable customer service is essential.

You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

A full driving licence and access to your own vehicle is required for this role.

About Company

WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our name reflects who we are – a positive place where people can progress, connect with others and get friendly, expert help in a way that’s right for them.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

DE&I

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

Please note that you will be required to provide 3 years worth of references and where applicable, undergo an enhanced DBS check, to be considered for a role at WithYou.

Please review our

before submitting your application.

Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable once your recommended friend has been employed for 6 months