Recovery Worker - Fixed Term

Occy; Shrewsbury; On-site; GBP 26,000 - 31,000; Full time

Job summary

WithYou in Shrewsbury is seeking a Recovery Worker to support criminal justice clients and coordinate care. You will be the first point of contact, take referrals, and cover staff absence while delivering high-quality recovery support to a diverse client group.

We expect compassion, motivation, excellent communication, and the ability to work collaboratively within a team. A full driving licence and access to your own vehicle are required for this role.

Qualifications

• Experience in health, social care, criminal justice or related setting.
• Ability to build relationships and work in partnership.
• Strong organisational and time-management skills.
• Full driving licence and access to own vehicle.

Responsibilities

• Be the first point of contact for the service, including taking referrals and answering queries.
• Cover staff absence and support areas in central/north county and Shrewsbury.
• Manage an active caseload, coordinate care and deliver interventions.
• Work 37.5 hours per week, Monday to Friday, some Saturdays.

Skills

Compassionate demeanor

Excellent communication

Time management

Driving licence

Tools

Driving licence

Job description

Our Recovery Workers play a vital role in supporting clients to identify their goals, ambitions, and passions. You’ll work with them to create the best treatment plan for their needs and to guide them on their path to recovery. As part of your role, you will be the first point of contact for the service, including taking referrals, doing assessments, covering staff absence and answering telephone queries.

You will be working with criminal justice clients covering the central and the north areas of the county. Your main base will be Shrewsbury, however some working will be required at our north hubs. There may also be some other outreach work required.

This is a frontline role at WithYou, where you will provide continuity of care through effective partnership working, care coordination, key work responsibilities, and intervention delivery. You will manage an active caseload, connecting quickly with clients and ensuring they’re always treated with respect and dignity.

This position is offered on a full time, fixed term basis until March 2027, working 37.5 hours per week, Monday - Friday. Some Saturday working will be required to meet the needs of the service.

We’re looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector. A successful track record of providing efficient and reliable customer service is essential.

You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

A full driving licence and access to your own vehicle is required for this role.

Join us as a Recovery Worker in our Criminal Justice team in Shropshire.

Are you a compassionate and motivated individual who wants to change people’s lives? Our team in Shrewsbury is looking for a Recovery Worker to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we’d love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

As a Recovery Worker, we offer a starting salary of £26,250, rising each year in line with our pay progression salary bands, to £30,900 per year.

Closing date: 11th October 2026.