Recovery-Focused Team Leader, Mental Health Services

Mental Health Matters; York; On-site; GBP 35,000 - 48,000; Full time

Job summary

Mental Health Matters in York is seeking an experienced Team Manager to lead our York service, ensuring safe, high-quality, recovery-focused support for the people who access it.

You will provide line management, supervision and development for the team, oversee referrals, needs assessments, risk and incident management, safeguarding, and maintain accurate records and performance reporting for management and commissioners.

Responsibilities

• Ensuring the delivery of high-quality, recovery-focused support to people accessing the service.
• Managing client-focused activity, including referrals, needs assessments, support planning, risk management, safety planning and regular reviews.
• Ensuring appropriate completion of client records, documentation and management information.
• Managing incidents and safeguarding concerns in line with MHM policies and procedures.
• Providing effective line management, supervision, appraisal, induction, development, absence and performance management for team members.
• Ensuring staffing levels and resources are sufficient to deliver a safe, high-quality service and meet contractual requirements.
• Supporting recruitment and managing the staff rota to ensure appropriate service capacity.
• Managing resources effectively and ensuring financial authorisation procedures are followed.
• Monitoring and reporting on service performance, providing high-quality information to management and commissioners when required.
• Responding to and, where appropriate, investigating complaints and HR matters.
• Managing health and safety within the service, including risk assessments, risk management and building security.
• Supporting the Area Manager with the effective management of service delivery contracts and associated requirements.
• Developing and maintaining positive relationships with commissioners, stakeholders and relevant provider networks.

Job description

Mental Health Matters in York is seeking an experienced Team Manager to lead our York service, ensuring safe, high-quality, recovery-focused support for the people who access it.

You will provide line management, supervision and development for the team, oversee referrals, needs assessments, risk and incident management, safeguarding, and maintain accurate records and performance reporting for management and commissioners.