Recovery Coordinator

Change Grow Live; Swindon; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Wellness hour

Wellness hub

Pension scheme

Discounts for shopping/cinema/holidays

Training, career development & growth

Refer-a-friend scheme

Job summary

Change Grow Live in Swindon is seeking a Recovery Coordinator to assess and engage with service users, ensuring access to the right interventions at the right time. You will join the Opiate Team and support people with drug issues in a compassionate, person-centred approach.

The role requires strong substance misuse understanding, excellent communication, and the ability to work with partners and professionals while upholding safeguarding and information governance standards.

Qualifications

• Strong understanding of substance misuse issues and/or experience in a similar field.
• Excellent verbal and written communication with good IT skills.
• Proactive and able to work on own initiative with strong time management and prioritising.
• Supportive team player with ability to work with diverse professionals and external partners.
• Ability to manage change with a focus on service users.
• Understand information governance and adherence to safeguards.
• Desire to learn and contribute to others' development.

Responsibilities

• Support service users from entry through treatment/recovery journey.
• Provide screening, assessment, and recovery planning with onward referral.
• Reduce drug and alcohol related harm to service users and the community.
• Promote carer, service user and community involvement.
• Advocate access to partnership services.
• Utilise Motivational Interviewing techniques.
• Ensure safeguarding for children and adults.
• Coordinate liaison with police, probation, courts, prisons.
• Build social reintegration and promote recovery and resilience.

Skills

Substance misuse experience

Excellent communication

Proactive & time management

Team player & stakeholder work

Information governance awareness

Learning & development mindset

Tools

IT skills

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

With this role you’ll be working as part of Opiate Team.The team supports people with their or their loved ones’ Drug issues.

Where:Swindon

Full Time Hours: 37.5 hours per week

Contract: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role:

• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Motivational Interviewing
• Children's & adult safeguarding
• Liaison and partnership working including police, probation, courts, prisons.
• Substance awareness
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination

About you:

• Have a strong understanding of substance misuse issues and/or experience of working within a similar field
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• 25 days holiday (+ bank holidays) rising with each years' service (capped at 30, allocated pro rata)
• Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• generous refer-a-friend scheme

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

29/9/2026

Closing Date

20/9/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Cassie Miles | [e-mail] | 01793328150This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.