Receptionists

Bramley Health; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Training opportunities

Career advancement

Retail and travel discounts

Wellness support

Job summary

Bramley Health in the United Kingdom is seeking a receptionist to ensure the smooth running of the secure hospital reception area. You will greet visitors, manage the switchboard, and direct calls to the correct departments.

The role requires at least 1 year in a similar environment, strong PC skills (Word, Excel, Outlook, PowerPoint), accurate typing, and the ability to work under pressure. We offer development opportunities and a supportive team.

Qualifications

• At least 1 year of experience in a similar reception environment.
• Proficient with MS Word, Excel, Outlook and PowerPoint.
• Accurate typing skills.
• Ability to work under pressure and meet deadlines.
• Flexible working approach and ability to prioritise workloads.
• Excellent organisational and administrative skills.
• Ability to follow policies and procedures and ensure compliance.
• Clear communication, both spoken and written.
• Willingness to receive supervision and participate in training.
• Comply with anti-discrimination, health and safety policies.

Responsibilities

• Manage the secure hospital reception area.
• Greet visitors and callers professionally.
• Administer day-to-day security requirements (e.g., signing out keys, alarms).
• Reception duties: post, photocopying, laminating.
• Operate central switchboard and relay messages promptly.
• Keep the reception area presentable at all times.
• Follow directions from the operations manager.

Skills

Communication skills

Organisational skills

Attention to detail

Time management

Customer service

Teamwork

Problem solving

Flexibility

Adaptability

Ability to work under pressure

Willingness to training

Policy adherence

Anti-discrimination & safety

Tools

MS Word

MS Excel

Outlook

PowerPoint

Job description

The purpose of the receptionist is to ensure the efficient and smooth running of the secure hospital reception area. Effective management of hospital security systems, to promote a professional approach to meeting and greeting visitors and ensure inbound calls are answered and directed to the correct department/ individual.

• To effectively manage the secure reception entrance to the hospital
• Greet visitors and callers in a polite and professional manner and always represent the company in a positive light
• To facilitate the administration of day-to-day security requirements, i.e. signing out keys and alarms and auditing of same, testing alarms and pagers etc
• To carry out reception administrative tasks, e.g., post, photocopying, laminating etc
• To operate the company's central switchboard effectively and ensure a prompt response to incoming calls, taking accurate messages when required
• To always keep the reception area in a presentable fashion
• To effectively manage or complete job functions and tasks which are specifically delegated to you by the operations manager
• At least 1 years experience in a similar environment/ receptionist role
• Competent PC skills, including MS Word, excel, outlook and powerpoint
• Experience in typing with a high level of accuracy
• Ability to work well under pressure
• Ability to adopt a flexible working approach
• Ability to prioritise workloads
• Possess excellent organisational skills
• Ability to follow policies and procedures and to ensure their implementation and compliance with them
• Ability to facilitate team working for the benefit of patients and staff
• Ability to communicate effectively orally and in writing
• Willingness to receive supervision and personal appraisal
• Willingness to undertake training in accordance with assessed needs
• Willingness to adhere to anti-discrimination, health and safety and other statutory policies

Bramley Health is a leading provider of specialist health and social care services in South London and the South East. We focus on supporting individuals with complex needs to live fulfilling lives through outcome-focused care pathways.

We are committed to providing a fulfilling working environment that encourages personal and professional development. Employees at Bramley Health are expected to demonstrate and deliver the highest standards of care, treatment, intervention, and education. We strive to support this by fostering a culture of transparency, evidence-based practice, and continuous improvement.

• Joining our team means access to training and development opportunities, career advancement, retail and travel discounts, wellness support, and much more.