Receptionist & Records Coordinator — 4-Day Week

Brook Young People; Manchester; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

4 Day Week

Annual leave 28-33 days + bank hols

Sick pay 3–12 weeks

Flexible working

Cycle to Work

Job summary

Brook Young People is seeking a receptionist to provide reception, referral, and information to clients in a flexible, respectful and non-judgemental manner. The role includes updating records and files, using IT systems and word-processing as appropriate.

Applicants should have experience in confidential work for young people, prior receptionist/administrative experience, and strong telephone support skills. A DBS check is required and right to work in the UK must be demonstrated.

Qualifications

• Experience handling confidential information, especially for young people.
• Experience in receptionist or administrative roles is required.
• Experience with telephone work and directing calls is essential.

Responsibilities

• Provide reception, referral, and information to clients in a flexible, respectful and non-judgemental manner.
• Keep up-to-date records and files using IT systems and word-processing.
• Answer queries and support clients over the phone as needed.

Skills

Telephone support

Administrative experience

Record keeping

Word processing

IT systems

Confidentiality

Job description

Brook Young People is seeking a receptionist to provide reception, referral, and information to clients in a flexible, respectful and non-judgemental manner. The role includes updating records and files, using IT systems and word-processing as appropriate.

Applicants should have experience in confidential work for young people, prior receptionist/administrative experience, and strong telephone support skills. A DBS check is required and right to work in the UK must be demonstrated.