Reception & Info Coordinator — 4-Day Week

Brook; Manchester; Hybrid; GBP 24,000 - 29,000; Part time

Benefits offered by this job

4 Day Week (20% fewer hours)

Annual leave 28 days

Sick pay

Flexible working

Pension scheme

Training and development

Cycle to Work

Job summary

Brook in Manchester is seeking a part-time receptionist to provide front-desk support, referrals and information to clients with a respectful, non-judgemental approach. The role includes maintaining client records and using IT systems for information management.

The position offers 15 hours per week (Mon and Fri, plus one in four Saturdays) with a permanent contract and a pro rata salary of £26,227.50 per year.

Qualifications

• Experience/understanding of confidentiality issues for young people accessing sexual health services.
• Previous receptionist or administrative experience.
• Experience of telephone work, e.g. managing and directing incoming calls and supporting clients over the phone.
• Experience of record keeping, including updating basic client information and filing and storage of records.
• Experience of word processing and inputting and retrieving information from a computer system.

Responsibilities

• Provide reception, referral and information to clients in a flexible, respectful and non-judgemental manner.
• Answer queries and keep up-to-date records and files using IT systems and word-processing tools.

Skills

Confidentiality awareness

Receptionist experience

Telephone handling

Record keeping

Word processing

Tools

MS Word

Computer systems

Job description

Brook in Manchester is seeking a part-time receptionist to provide front-desk support, referrals and information to clients with a respectful, non-judgemental approach. The role includes maintaining client records and using IT systems for information management.

The position offers 15 hours per week (Mon and Fri, plus one in four Saturdays) with a permanent contract and a pro rata salary of £26,227.50 per year.