Receptionist/Practice Administrator

Kent Local Medical Committee; Chatham; Hybrid; GBP 18,000 - 23,000; Part time

Job summary

Castle Castle and Maidstone Road Surgery is seeking an enthusiastic Receptionist/Practice Administrator to work across two sites with flexible hours and a 25 hours per week pattern. The role involves busy reception duties, back-office administration, and supporting the practice team to ensure smooth daily operations.

Applicants should have reception, administration or customer service experience, with strong communication and organisational skills to thrive in a fast-paced environment.

Qualifications

• Previous reception, administration and/or customer service experience is desirable.
• Strong communication skills are essential.
• Ability to work in a fast-paced environment and stay organised.

Responsibilities

• Handle a busy reception desk, dealing with patients by telephone and face to face.
• Provide friendly and professional service and support the wider practice team.
• Carry out back-office clinical administration tasks to help daily operations.

Skills

Reception experience

Customer service

Communication

Organisation

Job description

Working Pattern – 25 hours per week. Flexible working hours are available and may suit someone seeking school friendly hours.

Castle and Maidstone Road Surgery who cover two sites with a 8787 list size are looking for an enthusiastic Receptionists/Practice Administrator to work at Maidstone Road Surgery with excellent interpersonal, customer service and organisational skills.

Applicants will be required to work on a busy reception desk, dealing with patients both over the telephone and face to face, while providing a friendly and professional service. The role also involves working in the back office, carrying out a range of clinical administration tasks to support the wider practice team and ensuring the smooth running of daily operations.

Previous reception, administration and/or customer service experience is desirable, along with strong communication skills, the ability to work in a fast paced environment, and good organisation skills.

Please see the attached Job Description for full details.

Castle Castle and Maidstone Road Surgery

Maidstone Road Surgery 262 Maidstone Road Chatham Kent ME4 6JL