GP Receptionist / Administrator

Suffolk LMC; Woodbridge; On-site; GBP 20,000 - 25,000; Part time

Benefits offered by this job

Good working conditions

5 weeks annual leave plus bank holidays

Free car parking

Job summary

Suffolk LMC in Woodbridge is seeking a part-time receptionist/administrator for a 6-12 month contract with potential for a permanent position.

The successful candidate will greet patients, manage appointments, and support administrative tasks. Good customer service and organisational skills are essential. Knowledge of SystmOne is preferred. The role offers a friendly team environment, competitive salary, and 5 weeks leave plus bank holidays.

Qualifications

• Customer service skills to support patients effectively.
• Good organisation skills for administrative tasks.
• Ability to handle sensitive information confidentially.

Responsibilities

• Greet patients and answer queries at the front desk.
• Handle incoming and outgoing calls.
• Support administrative duties as needed.

Skills

Outstanding customer service

Good numeracy and literacy

Confident telephone manner

Organisational skills

Team player

Tools

SystmOne

Job description

Framfield House Surgery is a friendly supportive practice based in Woodbridge which has over 14,500 patients.

We are recruiting a part time receptionist/administrator to work in the Practice on a 6 – 12 month contract with the opportunity of a permanent position after this time.

The role:

• Work on our front desk to greet patients face to face/make appointments/deal with patient queries
• Answer incoming calls to make appointments/deal with queries
• Make outgoing calls to patients and other organisations as necessary
• Support the team with administrative duties applicable to the role

We offer:

• Good working conditions
• Friendly and experienced team of receptionists/administrators
• Free car parking
• Competitive salary dependent on experience.
• 5 weeks annual leave plus bank holidays / pro rata

The successful candidate will be able to:

• Support the team by working in an efficient and effective way
• Participate in staff meetings
• Good team player
• Have outstanding customer service
• Possess good numeracy, literacy and computer skills
• Have an excellent and confident telephone manner whilst remaining empathetic and understanding the need for strict confidentiality
• Possess good organisation skills

Knowledge of SystmOne is preferred and experience of working within a primary care setting would be an advantage.

The successful applicant should have good organisational skills and be enthusiastic to provide an efficient timely service.

For further information or to apply please provide a cv with a covering letter to Mrs Helen Hazelton Practice Manager, or Julie Giles, Business and Finance Manager Framfield Medical Centre, Ipswich Road, Woodbridge IP12 4FD or by email to [e-mail] or [e-mail] .

If you would like more information about us, the services we offer or would like to discuss anything you have seen on our website, please get in touch.