Receptionist/Office Administrator

Skechers; St Albans; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a leading company as a Receptionist/Office Administrator in St Albans. You'll be the first point of contact, ensuring efficient operations while supporting various teams with customer queries. This role offers a competitive salary, benefits, and opportunities for career growth in a dynamic work environment.

Benefits

Competitive salary

Benefits package

Opportunities for career growth

Product discount

Free onsite parking

Qualifications

• Excellent customer-facing communication skills.
• Proven experience in a customer-facing role.
• Ability to work under pressure and stay calm.

Responsibilities

• Act as the first point of contact for customers.
• Assist E-Commerce and Audit and Returns teams.
• Manage customer calls and email inquiries.

Skills

Communication

Organizational skills

Multitasking

Professionalism

Tools

MS Office

Job description

As the Receptionist/Office Administrator you will be the first point of contact for our customers, providing warm welcome and ensuring the efficient operation of reception.

Do you have excellent customer-facing communication skills with the ability to multitask?

If so, we want you to join our team as a ‘Skechers Receptionist/Office Administrator’.

Reporting to the Customer Service Manager you will also play a key role assisting the E-Commerce, and Audit and Returns team with customer calls, email queries and wholesale account support.

With competitive salary and benefits, plus opportunities for career growth. You can make your mark in the world of retail with Skechers! We want you to be yourself and feel welcome when you join us.

This role is office based in our St Albans Head Office.

What we’re looking for:

• Excellent communication skills with the ability to effectively convey clear and concise details verbally and in writing.
• Ability to interact with all levels including employees, customers and suppliers.
• Proven experience in a similar customer facing role is desirable.
• Demonstrates a high degree of professionalism in communication, attitude, and teamwork with customers, peers, and management.
• Work under pressure and stay calm in stressful situations.
• Strong organisational and time management skills.
• Proficient in MS Office, work, outlook and excel.
• Ability to interact with all levels including employees and outside vendors.
• Self-motivated with the ability to take the initiative, multi-task and remain flexible with changing priorities.

Skechers offers:

• Competitive salary and benefits package
• Opportunities for career growth and development
• A fun and dynamic work environment
• Product discount
• Free onsite parking

Find out more about our benefits and perks once you’ve applied!

This is a great opportunity to join us and make a positive impact. If you feel you can be a true brand ambassador for Skechers.

About Skechers
Skechers (NYSE: SKX), a global, Fortune 500 brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.

Be You - Feel Welcome

Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.

Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.

About the company

Notice

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