Receptionist - Luxury Care Home Front Desk

Hamberley Care Management Limited; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

28 days holiday incl. Bank Holidays

Performance bonus linked to quality

Pension

Team culture and development

Training opportunities

Employee Assistance Programme

Retail discounts

Free on-site parking

Refer a Friend £750

Job summary

Hamberley Care Management Limited is seeking a Receptionist for Edwalton Manor, a luxury care home in Nottingham, offering residential, dementia, and nursing care. You will manage the reception area, greet visitors, answer calls, and ensure the front of house is presented to a high standard.

The ideal candidate has prior customer service or receptionist experience, strong IT skills in Microsoft Office, and a caring, detail-oriented approach.

Qualifications

• Experience in a Customer Service/Receptionist or Administrative role.
• Proficient in Microsoft Word and Excel.
• A caring, patient and respectful demeanor.
• Excellent attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.
• Can-Do flexible team worker with problem solving mindset.

Responsibilities

• Greet and direct visitors, family members, residents, district nurses and contractors around the home.
• Be the first point of contact for visitors and third parties, handling queries or directing them appropriately.
• Answer incoming telephone calls and document or redirect as needed.

Skills

Customer service

Receptionist experience

Administrative experience

MS Office

Word & Excel

Attention to detail

Organizational skills

Team player

Tools

Microsoft Office

Job description

Hamberley Care Management Limited is seeking a Receptionist for Edwalton Manor, a luxury care home in Nottingham, offering residential, dementia, and nursing care. You will manage the reception area, greet visitors, answer calls, and ensure the front of house is presented to a high standard.

The ideal candidate has prior customer service or receptionist experience, strong IT skills in Microsoft Office, and a caring, detail-oriented approach.