Luxury Care Home Receptionist | Guest Experience Advocate

Hamberley Care Management Limited; Nottingham; Sur place; GBP 18 000 - 23 000; Plein temps

Avantages offerts par ce poste

Competitive salary

28 days holiday incl. BH

Bonus scheme (quality based)

Pension

Team culture

Training & career development

Employee Assistance Programme

Discounts

Free on-site parking

Refer a Friend bonus

Résumé du poste

Hamberley Care Management Limited is recruiting a Receptionist for Edwalton Manor, a luxury care home in Nottingham offering residential, dementia and nursing care. You will manage the reception area, ensuring a high standard of presentation and customer service for residents, families and professionals.

The role calls for experience in customer service or reception, plus proficiency with Microsoft Word and Excel.

Qualifications

• Demonstrable experience in customer service or reception/administrative roles.
• Proficiency in Microsoft Word and Excel.
• Caring, patient and respectful demeanor; strong organizational skills.

Responsabilités

• Greet and direct visitors, families and professionals around the home.
• Be the first point of contact for enquiries and direct them appropriately.
• Answer incoming phone calls and document or redirect as needed.

Connaissances

Customer service

Receptionist experience

Microsoft Office

Attention to detail

Team player

Outils

Word

Excel

Description du poste

Hamberley Care Management Limited is recruiting a Receptionist for Edwalton Manor, a luxury care home in Nottingham offering residential, dementia and nursing care. You will manage the reception area, ensuring a high standard of presentation and customer service for residents, families and professionals.

The role calls for experience in customer service or reception, plus proficiency with Microsoft Word and Excel.