Receptionist - Gilbert Bain Hospital

NHS Shetland; Lerwick; On-site; GBP 26,000 - 31,000; Part time

Benefits offered by this job

Distant Island Allowance

Job summary

NHS Shetland is seeking a Receptionist for Gilbert Bain Hospital on a bank basis with various pro rata hours. The post offers a Band 3 salary range of £29,103–£31,409 per annum, plus a Distant Island Allowance of £2,578 per year (pro rata).

You will be the first point of contact for patients, staff and visitors, supporting frontline healthcare delivery. Most applicants start at Band 2 (£26,696–£28,988 pro rata) and can progress to Band 3 upon competency completion.

Qualifications

• Previous reception/secretarial experience and skills are desirable.
• In house training will be provided.

Responsibilities

• Support frontline healthcare delivery as part of the Gilbert Bain Hospital reception team.
• Be a key contact for patients, staff and visitors and coordinate responses and resources as needed.

Skills

Organised

Approachable

Reception experience

Secretarial skills

Job description

Various Bank Hours

(pro rata)

Distant Island Allowance of £2,578 per annum (pro rata)

Are you organised, approachable and ready to support frontline healthcare delivery? Join our reception team at the Gilbert Bain Hospital and become a key contact for patients, staff and visitors.

BANK OPPORTUNITIES AVAILABLE

Receptionist Gilbert Bain Hospital (Ref: 261368)

Various Bank Hours

Band 3* - Salary Range £29,103 - £31,409 per annum (pro rata)

Distant Island Allowance of £2,578 per annum (pro rata)

Are you organised, approachable and ready to support frontline healthcare delivery? Join our reception team at the Gilbert Bain Hospital and become a key contact for patients, staff and visitors.

The Gilbert Bain Hospital Reception serves as the first place of contact for visitors and patients but is also a vital service centre, providing essential support to the hospital and wider community teams. The department plays a pivotal role in ensuring timely responses, effective communication, and the coordination of resources.

Previous reception/secretarial experience and skills are desirable, however in house training will be provided.

• You will initially be appointed at Band 2 level (Salary range £26,696-28,988 per annum pro-rata) rising to Band 3 once successful completion of competencies.

Please note that this post is not eligible for sponsorship in line with current Gov.uk guidance. It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK without the need for sponsorship BEFORE submitting any applications. Further information can be found.

You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of commencing your role details can be viewed on.

For an informal discussion, please contact the Reception Supervisor. email:

Closing date: 01/11/2026

Interview date: TBC

• Please note this is a local advertisement and no relocation or interview expenses are applicable.

In promoting equal opportunities, we welcome applications from all sections of the community.