Receptionist - Customer Focus (6-Month FTC)

TrustFord; Staines-upon-Thames; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

33 days annual leave

Pension Scheme & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Part

Volunteer day

Cycle to work purchase scheme

Perks at Work discount website

Job summary

TrustFord is seeking a Receptionist to join our friendly dealership team in the United Kingdom. You will provide prompt, courteous, and professional responses to all incoming calls and log and direct messages at the earliest opportunity.

You will also welcome visitors, offer guidance, and help customers choose a car. This fixed-term role covers maternity leave for six months and comes with benefits including generous leave, pension and car purchase schemes.

Qualifications

• Organisational skills and customer service excellence are essential.
• Ability to work effectively in a fast-paced dealership environment.
• Strong communication and interpersonal skills.

Responsibilities

• Answer and direct incoming calls in a courteous and professional manner.
• Log messages promptly and ensure timely routing to the relevant teams.
• Greet and assist visitors, providing information and guidance as needed.
• Help customers with car selections and point them to appropriate options.

Skills

Organisational skills

Customer service

Fast-paced environment

Job description

TrustFord is seeking a Receptionist to join our friendly dealership team in the United Kingdom. You will provide prompt, courteous, and professional responses to all incoming calls and log and direct messages at the earliest opportunity.

You will also welcome visitors, offer guidance, and help customers choose a car. This fixed-term role covers maternity leave for six months and comes with benefits including generous leave, pension and car purchase schemes.