Customer Service & Sales Advisor -- Team, Bonus & 33 Days

TrustFord; Epsom; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Residential induction academy

Performance bonus

33 days' holiday

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Part

Volunteer day

Cycle to work scheme

Perks at Work discount website

Pension & Life Assurance

Job summary

TrustFord in the United Kingdom is seeking a Customer Service Advisor to join a friendly local team. You will handle enquiries, work to deadlines and protect sensitive information while delivering exceptional customer service and sales support.

At TrustFord you will benefit from a comprehensive training and development programme, including a residential induction academy, a performance-related bonus, and a range of employee benefits. You will join a network focused on inclusion and customer care.

Qualifications

• Excellent communication skills and experience in selling/customer service environments.
• Ability to work to deadlines and handle sensitive and confidential information.
• Great organisational and interpersonal skills with a proven customer service track record.

Responsibilities

• Provide outstanding customer service and support to customers.
• Work to deadlines while handling sensitive information.
• Contribute to a friendly local team and help customers with their needs.
• Attend the residential induction academy as part of onboarding.

Skills

Excellent communication skills

Experience in selling/customer service

Great organisational skills

Main dealer experience (1 year)

Interpersonal skills

Customer service skills

Job description

TrustFord in the United Kingdom is seeking a Customer Service Advisor to join a friendly local team. You will handle enquiries, work to deadlines and protect sensitive information while delivering exceptional customer service and sales support.

At TrustFord you will benefit from a comprehensive training and development programme, including a residential induction academy, a performance-related bonus, and a range of employee benefits. You will join a network focused on inclusion and customer care.