Customer Service Advisor | Training-Driven Growth & 33 Days Holiday

TrustFord; Glasgow; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

33 days annual leave

Bonus payments

Pension & Life Assurance

Ford Privilege vehicle purchase scheme

Discount on Service, Bodyshop and Part

Volunteer day

Cycle to work

Perks at Work

Job summary

TrustFord is seeking a Customer Service Advisor to join our local team in the United Kingdom. You’ll work in a supportive environment with a focus on delivering excellent customer care, handling sensitive information, and meeting deadlines.

The role includes a residential induction and a generous rewards package. We offer a comprehensive training programme, a performance-related bonus, 33 days’ holiday, and benefits such as Pension Scheme, Life Assurance, and Ford Privilege vehicle purchase

Qualifications

• Experience in a selling/customer service environment.
• 2 years experience in this role or similar.
• Ability to work to deadlines and handle sensitive/confidential information.
• Excellent communication skills.
• Willingness to contribute to your team and customers.

Responsibilities

• Provide excellent customer service and handle inquiries from customers.
• Support customers through the service/sales process and related activities.

Skills

Excellent communication

People skills

Deadline driven

Sales/customer service experience

Tools

Kerridge/Keyloop

Job description

TrustFord is seeking a Customer Service Advisor to join our local team in the United Kingdom. You’ll work in a supportive environment with a focus on delivering excellent customer care, handling sensitive information, and meeting deadlines.

The role includes a residential induction and a generous rewards package. We offer a comprehensive training programme, a performance-related bonus, 33 days’ holiday, and benefits such as Pension Scheme, Life Assurance, and Ford Privilege vehicle purchase