Receptionist: Create Memorable Guest Experiences

Aluminiosteverga; Chester; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Service charge shared

Perkbox discounts

Staff room/employee meals

Staff discount across hotels

Employee Assistance Programme

Job summary

ABode Chester is seeking a friendly Receptionist to welcome guests, manage check-in/out, and assist with bookings. The role involves guiding guests on local attractions, dining, and experiences to create memorable visits.

You’ll work closely with colleagues across departments and thrive in a busy, guest-focused environment. Experience in hospitality or customer service is preferred, with a flexible approach to rosters and a strong, welcoming communication style.

Qualifications

• Experience in hospitality or customer service preferred.
• Flexible with rota shifts.
• Strong communication and welcoming manner.

Responsibilities

• Host guests from check-in to check-out and assist with bookings.
• Advise on local attractions and dining options.
• Collaborate with hotel teams to ensure memorable guest experiences.

Skills

Customer service

Guest handling

Communication

Teamwork

Job description

ABode Chester is seeking a friendly Receptionist to welcome guests, manage check-in/out, and assist with bookings. The role involves guiding guests on local attractions, dining, and experiences to create memorable visits.

You’ll work closely with colleagues across departments and thrive in a busy, guest-focused environment. Experience in hospitality or customer service is preferred, with a flexible approach to rosters and a strong, welcoming communication style.