Receptionist/Concierge

Invictus Group; United Kingdom; On-site; GBP 22,000 - 30,000; Full time

Job summary

Invictus Group in Farnborough is seeking a Receptionist/Concierge for a temp-to-perm role in a large corporate office. You will welcome staff and visitors, manage parking and spaces, organise lunches, bookings and conference calls, and ensure the front of house and post routines are kept tidy.

The successful candidate will have strong customer-service and front-of-house experience, excellent communication skills, and a highly organised, well-presented approach.

Qualifications

• Customer Service and Front of House experience is required.
• Excellent communication (face to face, telephone and written)
• Well presented with excellent attention to detail.
• Extremely organised individual.

Responsibilities

• Welcoming all staff and visitors and act as host to create excellent relationships with the customers.
• Management of the staff car parking and visitor spaces.
• Arrange all business lunches, conference room bookings and conference calls dial in.
• Ensure the front of house is kept tidy and regular checks of visitor washrooms.
• Manage all incoming and outgoing post, parcels and couriers
• Welcome delivery drivers and couriers.
• Sign for parcels and place in post room for recipient to collect.
• Keep the telephone listings up to date and liaise with the Service Centre to ensure lists are up to date so they can receive calls.
• To answer internal calls only and manage all the meeting rooms
• Administration duties for the Service Centre and the Finance Teams (or any other department upon the request of your manager).
• To keep all Front of House Literature up to date and tidy

Job description

Receptionist/Concierge - Farnborough - Temp to Perm (Immediate Start)

Location: Farnborough

Hours of Work: Mon - Fri 8am - 5pm

Hourly Pay Rate: 19.00p/h Via Umbrella

A World Leading Service Provider who operates on an International scale is seeking an experienced Receptionist/Concierge based in the Farnborough area on a Temp to Perm Contract working in large corporate office site. The successful candidate would ideally need to be very client facing and has good experience working in a FOH environment.

Key Responsibilities include:

• Welcoming all staff and visitors and act as host to create excellent relationships with the customers (To make refreshments as and when required)
• Management of the staff car parking and visitor spaces.
• Arrange all business lunches, conference room bookings and conference calls dial in.
• Ensure the front of house is kept tidy and regular checks of visitor washrooms.
• Manage all incoming and outgoing post, parcels and couriers
• Welcome delivery drivers and couriers.
• Sign for parcels and place in post room for recipient to collect (keep records).
• Keep the telephone listings up to date at all times and liaise daily with the Service Centre to ensure the telephone and Contract lists are up to date so they can receive incoming calls.
• To answer internal calls only and manage all the meeting rooms
• Administration duties for the Service Centre and the Finance Teams (or any other department upon the request of your manager).
• To keep all Front of House Literature up to date and tidy

The successful candidate must be able to demonstrate the following:

• Customer Service and Front of House experience is required.
• Excellent communication (face to face, telephone and written)
• Well presented with excellent attention to detail.
• Extremely organised individual.