Receptionist / Clerical Officer

NHS University Hospitals of Liverpool Group; Liverpool; On-site; GBP 22,000 - 25,000; Full time

Job summary

Une opportunité excitante se présente pour un poste de réceptionniste dans les laboratoires de cardiologie. Le titulaire du poste soutiendra la livraison des services diagnostiques de cardiologie et sera basé à Aintree Hospital. Les responsabilités incluent l'accueil des patients, la prise de rendez-vous et la gestion des requêtes, offrant un environnement dynamique au sein d'une organisation de santé de premier plan.

Qualifications

• Bon niveau de communication verbale et écrite.
• Capacité à gérer plusieurs tâches simultanément.
• Expérience en accueil souhaitée.

Responsibilities

• Accueillir et enregistrer les patients pour les diagnostics cardiologiques.
• Répondre aux emails et aux appels téléphoniques.
• Gérer les tests de diagnostic en respectant les dates et priorités.

Skills

Communication

Organisation

Gestion du temps

Job description

An excited opportunity has arisen for a Receptionist/Clerical Officer in the Cardiology Labs supporting the delivery of cardiology diagnostic services. The post holder will be based at Aintree Hospital.

Please note: This vacancy will close once sufficient applications have been received.

Key Responsibilities:

1. Greet and book in patients attending for cardiology diagnostics, including GP walk-in services.
2. Answer emails and telephone calls.
3. Book all cardiology diagnostic tests in date and priority order.
4. Handle queries from patients, staff, and the general public.
5. Work on the reception desk and in the back office.

About Liverpool University Hospitals NHS Foundation Trust:

It comprises Aintree University Hospital, Broadgreen Hospital, and Royal Liverpool University Hospital.

We are part of the NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from LUHFT and Liverpool Women’s NHS Foundation Trust, aiming to improve patient care.

UHLG is one of the largest employers in the region with over 16,800 colleagues, serving the community from birth onwards.

We provide general, emergency, and specialized hospital care for over 630,000 people in Merseyside and regional services for over two million in the North West.

Hospital Highlights:

• Aintree University Hospital: Adult major trauma center, regional services including stroke care.
• Broadgreen Hospital: Elective surgical, diagnostic, and treatment services, patient rehabilitation.
• Liverpool Women’s Hospital: Women and babies’ health, over 7,200 births annually.
• Royal Liverpool University Hospital: Largest hospital, inpatients with 100% single bedrooms, complex care, and specialist services.

Contact:

For further details or informal visits, contact:

• Name: Julie Hughes
• Job Title: Administrative Services Manager
• Email: [e-mail]
• Telephone: [phone]