Radiology Clerical Officer

Stockport NHS Foundation Trust; Stockport; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join Stockport NHS Foundation Trust as a Radiology Receptionist working 30 hours a week. The role encompasses managing patient queries, supporting administrative tasks in Radiology, and ensuring the comfort of patients while maintaining a high standard of service. Applicants should be computer literate with excellent communication skills, capable of thriving in a busy clinical environment.

Benefits

27-33 days annual leave plus bank holidays

NHS pension scheme membership

Salary sacrifice schemes

NHS Staff discounts

Cycle to work scheme

Salary finance options

Local financial advice through Stockport Credit Union

Qualifications

• Excellent literacy and communication skills required.
• Experience with Microsoft applications is essential.
• Ability to handle multiple tasks and work under pressure.

Responsibilities

• Manage reception and administration tasks within Radiology.
• Communicate and assist patients, GPs, and medical staff.
• Maintain and upload patient information in databases.

Skills

Literacy

Communication

Computer literacy

Teamwork

Tools

Microsoft Office

Radiology Information System

Job description

RADIOLOGY RECEPTIONIST - 30 Hours per week

(08:00 hrs - 14:00 or 14:00 hrs - 20:00 hrs Monday to Friday rotational shift pattern)

We are looking for a highly motivated Receptionist to join our administrative team.

Candidates should have excellent literacy and communication skills and be able to work on own initiative as well as under supervision. You should be self motivated, enthusiastic, energetic and be accepting of changes in the work place. Knowledge of Microsoft applications and previous clerical and data input experience is essential.

The successful applicant will be expected to undertake a range of duties and should be well organised and able to communicate effectively with a wide range of staff groups and sensitive to the needs of patients. They must be a team player who is energetic, enthusiastic, acceptable of change and able to work well under pressure in a busy environment as well as being able to work using their own initiative.

Computer literacy and experience in using Excel and other Microsoft Office packages is an essential requirement of this post as is the ability to work accurately whilst maintaining a calm and professional attitude. Training on in-house systems will be provided.

To participate in all queries from patients, visitors, and medical staff as a first line of contact in a clinical environment.

• To participate in all aspects of the administration service within Radiology.
• To work in offices or receptions in Radiology departments ‘A’, ‘B’ and ‘C’.
• To ensure the care and comfort of patients and carers whilst in the Department whilst manning reception desks.
• To maintain and upload information onto supporting databases linked to patient pathways, recording investigations and relevant radiological information.
• To make appointments for patients using the Radiology Information System and sending out appointment letters and appropriate documentation.
• To prepare all Consultant and Practitioner lists for Screening, Ultrasound, CT and Nuclear Medicine for both in-patient and out-patient sessions.
• To deal with telephone enquiries from patients, GPs, Consultants and other staff disciplines.
• Provide clerical support to the Radiology Nurses.
• Provide clerical support to the Radiology Secretaries.
  
  

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits We Offer To You

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice
  
  

For further details / informal visits contact: Name: Laura Whillans Job title: Radiology Office Manager Email address: [e-mail] Telephone number: 0161 419 5971