Clerical Officer

NHS; Abergele; On-site; GBP 23,000 - 28,000; Full time

Job summary

A prominent healthcare organization is seeking an Administrator to provide efficient administrative support at Abergele Hospital. The role requires excellent communication skills and attention to detail, with a focus on maintaining patient records and assisting in the daily operations within the department. This permanent, full-time position offers a salary of £23,970 per annum and is suitable for candidates with GCSE qualifications in Maths and English.

Qualifications

• GCSE Maths and English required.
• Good computer skills essential.
• Experience of working with clinical staff is desirable.

Responsibilities

• Maintain case notes and assist in administrative tasks.
• Data inputting duties and manage patient records.
• Work effectively in a team with strong communication.

Skills

Good computer skills

Excellent attention to detail

Enthusiastic

Confident with a positive attitude

Education

GCSE Maths and English

Job description

Job summary

To provide a comprehensive high level, efficient, accurate and prompt administrative service to all stakeholders by assisting in the smooth running of the service.

As a member of the Administration Team, a flexible approach to the post is essential to enable prioritising the different workloads and duties.

Excellent communication and interpersonal skills are required to carry out duties with tact, diplomacy and sensitivity. Make sound decisions and judgements using initiative and level of authority as agreed with Line Manager.

Knowledge and understanding of the structure, policies, management and operational procedures within the department and the Health Board as required in order dealing with internal and external enquiries in a competent and confident manner.

Main duties of the job

Correct and accurate use of WPAS, including use of registration and outpatients screens

To maintain case notes in the department in good condition and repair damaged notes as and when required.

Compile case notes for new patient attendees at clinic.

Collect and distribute patient case notes or urgent items manually when required to and from other areas of the hospital.

Retrieve and return hospital case notes from other departments within the hospital as and when requested by the medical staff

Data inputting duties such as patient activity.

Assist the Administrator in the general day to day running of the administration office

To be competent with the use of, data processing, spreadsheets, Health Board Internet, E-mail, photocopiers and laminators

To undergo any relevant training to the job role, including mandatory training e.g. fire, manual handling, and keep competencies and skills up to date.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,970 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

050-AC403-0625

Job locations

Abergele Hospital

Llanfair road

Abergele

LL22 8DP

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification Qualifications Essential

• GCSE Maths and English

Desirable

• Experience of working directly with clinical/consultant staff

Other Essential

• Excellent attention to detail

Skills Essential

• Good computer skills

Desirable

• Ability to speak welsh

Experience Essential

• Excellent work ethic

Desirable

• Previous NHS experience

Knowledge Essential

• Enthusiastic, confident with a positive attitude

Desirable

• Knowledge of WPAS/Hospital administrative systems

Person Specification Qualifications Essential

• GCSE Maths and English

Desirable

• Experience of working directly with clinical/consultant staff

Other Essential

• Excellent attention to detail

Skills Essential

• Good computer skills

Desirable

• Ability to speak welsh

Experience Essential

• Excellent work ethic

Desirable

• Previous NHS experience

Knowledge Essential

• Enthusiastic, confident with a positive attitude

Desirable

• Knowledge of WPAS/Hospital administrative systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Betsi Cadwaladr University Health Board

Address

Abergele Hospital

Llanfair road

Abergele

LL22 8DP

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)

Employer details Employer name

Betsi Cadwaladr University Health Board

Address

Abergele Hospital

Llanfair road

Abergele

LL22 8DP

Employer's website

https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)