Receptionist - Bank

NHS; Sheffield; On-site; GBP 10,000 - 40,000; Full time

Job summary

Avery Healthcare in Sheffield is seeking a temporary Receptionist for a vital role in customer service and administration. Offering flexible shifts, this role is key to providing high-quality experiences for residents and visitors, and it presents an opportunity to work within one of the UK's leading care homes.

Qualifications

• Excellent communication skills, both verbal and written.
• Confident in using computers.
• Positive and friendly attitude.
• Previous experience with problem-solving and handling client complaints.

Responsibilities

• Answering the telephone and responding to enquiries at reception.
• Completing reception-related administration and maintaining databases.
• Maintaining the general tidiness of the reception area.

Skills

Communication

Problem-solving

Friendly attitude

Job description

This temporary Receptionist role at Avery Healthcare in Sheffield offers a competitive salary of £12.22 per hour and a flexible shift pattern of 8 AM to 2 PM and 2 PM to 8 PM on alternate weekends. The successful candidate will be responsible for providing excellent customer service, answering enquiries, and supporting the General Manager with administrative tasks.

Main duties of the job

As a Receptionist at Avery Healthcare, you will be the first point of contact for residents, visitors, and staff. Your focus will be on delivering professional, high-quality customer service. Key responsibilities include answering the telephone, redirecting calls, and maintaining the reception area. You will also assist the General Manager with administrative duties, such as database management and providing general administrative support.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. They are passionate about creating meaningful experiences for both residents and employees, offering a supportive and inspiring environment where team members feel valued and empowered. With over 100 homes across the country, Avery Healthcare is the preferred choice for residents and employees alike.

Job responsibilities

Package Description:

Job description

Job responsibilities

Package Description:

Shift Details: 8 AM -2 PM; 2 PM-8 PM alternate weekends

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.

Other responsibilitieswillinclude:

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
• Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidatemust:

• Have excellent communication skills both verbal and written.
• Be confident in using computers.
• Have a positive,friendly,and welcoming attitude.
• Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

• To be successful in this role, you should have excellent communication skills, both verbal and written, and be confident in using computers. A positive, friendly, and welcoming attitude is essential, as is previous experience in problem-solving and handling client complaints.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.