Receptionist - Bank

TN United Kingdom; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in elderly care is seeking a warm and enthusiastic Receptionist to join their award-winning team. This role is vital as the first point of contact, where your professional customer service skills will shine. In a supportive environment that values respect and compassion, you'll engage with residents and staff, contributing to a culture of care and excellence. With opportunities for growth and development, this position not only offers a job but a chance to make a meaningful impact in the lives of others. If you are dedicated and ready to embrace this rewarding challenge, we want to hear from you!

Benefits

DBS Disclosure check covered

Career development opportunities

Supportive work environment

Qualifications

• Exzellente verbale und schriftliche Kommunikationsfähigkeiten.
• Positive, freundliche und einladende Einstellung.

Responsibilities

• Bereitstellung von professionellem Kundenservice am Empfang.
• Verwaltung von Anrufen und Nachrichten an das Personal.

Skills

Verbal Communication

Written Communication

Problem-Solving

Client Handling

Job description

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At Avery Healthcare, we are dedicated to supporting the people who care for our residents. We recognize the hard work of our teams and are committed to celebrating and supporting you every step of the way.

By joining us, you'll make a positive impact on residents' lives daily — your compassion and dedication truly matter. We offer a caring and supportive environment with opportunities for growth and development throughout your career. As part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

We’re seeking a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the right place for you, we’d love to hear from you!

ABOUT THE ROLE

Your role as a receptionist will focus on providing professional, high-quality customer service as the first point of contact within the home, along with handling various administrative duties.

Additional responsibilities will include:

1. Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff, and recording messages accordingly.
2. Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
3. Maintaining the tidiness of the reception area in liaison with Housekeeping to ensure standards are upheld.

ABOUT YOU

To succeed in this role, you'll embody our values of caring, supportiveness, honesty, respect, and accountability in all your actions.

Our ideal candidate must:

• Have excellent verbal and written communication skills.
• Possess a positive, friendly, and welcoming attitude.
• Have previous experience with problem-solving and handling client complaints.

ABOUT AVERY

At Avery, we’re more than one of the UK’s largest providers of luxury elderly care homes — we’re a place where people love to work. We believe that later years should be as enriching as any other, and we’re passionate about creating meaningful experiences for residents and staff alike. With our vision of "creating meaningful lives together," we offer exceptional care across over 100 homes, fostering a supportive and inspiring environment where employees feel valued and empowered every day. Join us and discover why Avery is the preferred choice for residents and team members alike.

Please note:

• This role requires a DBS Disclosure check, the cost of which will be covered by Avery Healthcare.
• Proof of eligibility to work in the UK is necessary.

This advert may be withdrawn before the deadline depending on application volume and business needs.