Receptionist - Bank

NHS; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein führendes Unternehmen im Bereich der Seniorenpflege sucht einen engagierten Empfangsmitarbeiter, der als erste Anlaufstelle für unsere Bewohner fungiert. In dieser Rolle bieten Sie exzellenten Kundenservice und administrative Unterstützung in einer positiven und unterstützenden Umgebung. Sie werden Teil eines Teams, das sich leidenschaftlich für die Schaffung bedeutungsvoller Erfahrungen für die Bewohner einsetzt. Wenn Sie eine freundliche und einladende Persönlichkeit haben und gerne in einem dynamischen Umfeld arbeiten, sind Sie hier genau richtig. Diese Gelegenheit bietet Ihnen die Möglichkeit, täglich einen positiven Einfluss auf das Leben der Menschen zu haben.

Qualifications

• Ausgezeichnete Kommunikationsfähigkeiten in Wort und Schrift.
• Vertrautheit mit Computeranwendungen und Datenbankverwaltung.

Responsibilities

• Erster Ansprechpartner für Kundenanfragen und Telefonanrufe.
• Verwaltung der Empfangsadministration und Datenbanken.
• Sicherstellung der Sauberkeit des Empfangsbereichs.

Skills

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Freundliche und einladende Haltung

Job description

This is a temporary Receptionist role at Avery Healthcare, a leading provider of luxury elderly care homes in the UK. The role involves providing professional, high-quality customer service as the first point of contact within the home, as well as a range of administrative services.

Main duties of the job

As a Receptionist, your focus will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services. Other responsibilities will include answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly, completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager, and maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. With over 100 homes across the country, Avery is passionate about creating meaningful experiences for their residents and employees alike. They offer exceptional care and a supportive, inspiring environment where employees feel valued and empowered every day.

Job responsibilities

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we're here to celebrate and support you every step of the way. When you join us, you'll be making a positive impact on residents' lives every day; your compassion and dedication truly make a difference. We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, we'd love to hear from you!

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.

Other responsibilities will include:

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do.

Our ideal candidate must:

• Have excellent communication skills both verbal and written.
• Have a positive, friendly, and welcoming attitude.
• Have previous exposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, we're not just one of the UK's largest providers of luxury elderly care homes; we're a place where people love to work. We believe that the later years of life should be as enriching as any other, and we're passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Person Specification

Qualifications

• To be successful in this role, you will need excellent communication skills, both verbal and written, be confident in using computers, have a positive, friendly, and welcoming attitude, and have previous exposure to problem-solving and client complaints.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.