Receptionist - Bank

TN United Kingdom; Camberley; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is seeking a dedicated Receptionist to join their award-winning team. In this role, you will be the first point of contact, providing exceptional customer service and administrative support. Your positive attitude and excellent communication skills will help create a welcoming environment for residents and visitors alike. With a commitment to employee growth, this position offers a nurturing atmosphere where you can thrive and make a meaningful impact on the lives of others. Join a team that values respect, compassion, and exceptional care in a rewarding career.

Benefits

DBS Disclosure check covered

Opportunities for career development

Supportive work environment

Qualifications

• Excellent verbal and written communication skills.
• Positive, friendly, and welcoming attitude.
• Experience in handling client complaints.

Responsibilities

• Provide high-quality customer service at reception.
• Handle telephone enquiries and redirect calls.
• Maintain tidiness of the reception area.

Skills

Communication Skills

Problem-Solving

Customer Service

Job description

Social network you want to login/join with:

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and we’re here to celebrate and support you every step of the way.

When you join us, you’ll be making a positive impact on residents’ lives every day – your compassion and dedication truly make a difference. We’re committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, you’ll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

We’re now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the place for you, we’d love to hear from you!

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home, as well as provide a range of administrative services.

Other responsibilitieswillinclude:

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager.
• Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidatemust:

• Have excellent communication skills both verbal and written.
• Have a positive,friendly,and welcoming attitude.
• Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, we’re not just one of the UK’s largest providers of luxury elderly care homes – we’re a place where people love to work. We believe that the later years of life should be as enriching as any other, and we’re passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

• A DBS Disclosure check, the cost of which will be met by Avery Healthcare.
• Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.