Receptionist - Bank

Care Concern Group; East Midlands; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Paid DBS

Pension scheme

Uniform provided

5.6 weeks annual leave

Job summary

Care Concern Group is seeking a Receptionist for Darcy House Care Home in the United Kingdom. The role is front of house, welcoming residents, visitors and staff, handling enquiries, and supporting day-to-day administration with strong organisational and IT skills.

You will work closely with the Business Administrator and management to ensure professional, accurate service and a positive first impression in a welcoming environment.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational and administrative skills.
• Good IT skills including Microsoft Office and email systems.
• Ability to manage multiple tasks and prioritise effectively.

Responsibilities

• Manage incoming enquiries and greet visitors.
• Support day-to-day administrative tasks.
• Maintain organised systems and accurate information handling.
• Collaborate with Business Administrator and management team.
• Deliver a responsive, professional and well-organised service.

Skills

Communication

Interpersonal skills

Organisational skills

Administrative skills

MS Office

Email management

multitasking

Prioritisation

Professionalism

Tools

MS Office

Job description

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home. Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach
• Darcy House Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.
• Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.
• £12.71 per hour
• Contracted to 0 hours per week
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)