Receptionist

Care Concern Group; Melton Mowbray; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Paid DBS check

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Care Concern Group's Amwell Care Home in Melton Mowbray is seeking a Receptionist to be the first point of contact for residents, visitors and staff. You will manage enquiries, greet visitors and support day-to-day administration, helping keep the home well organised.

In this front-of-house role you will work closely with the Business Administrator to maintain efficient systems and a professional, welcoming environment for all who visit or reside at the home.

Qualifications

• Front of house experience preferred.
• Basic IT and email management skills required.
• Ability to prioritise and manage multiple tasks.
• Reliable and positive approach in a care home setting.

Responsibilities

• Handle incoming enquiries and greet visitors and residents.
• Support day-to-day administrative tasks and maintain organised systems.
• Collaborate with the Business Administrator to ensure smooth daily operations.
• Contribute to a welcoming, respectful environment in the home.

Skills

Friendly demeanor

Communication skills

Organisational skills

IT skills (Microsoft Office)

Multitasking

Reliability

Tools

Microsoft Office

Job description

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home. Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

The Amwell Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.

• £ per hour
• Contracted to 16 hours per week - Alternate weekends
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)