Receptionist

Care Concern Group; Hucknall; On-site; GBP 434,000 - 496,000; Part time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Care Concern Group is seeking a Receptionist at Harrier House Care Home in Hucknall. You will be the first point of contact, greeting visitors and residents, while supporting daily administrative tasks to keep the home running smoothly.

The role requires strong communication, organisational and IT skills, with a friendly, professional, and approachable manner. Alternate weekends are part of the rota, with a 9.30am–4.30pm schedule.

Qualifications

• Experience in front-of-house roles preferred.
• Ability to handle multiple enquiries with accuracy and courtesy.
• Flexibility to work alternate weekends on rota.

Responsibilities

• Be the first point of contact for residents, visitors and the team.
• Greet visitors and manage incoming enquiries.
• Support day-to-day administrative tasks and maintain orderly systems.
• Collaborate with the Business Administrator and management to ensure smooth running of the home.

Skills

Friendly and approachable

Communication

Organisation

IT skills (Microsoft Office)

Interpersonal skills

Tools

Microsoft Office

Email systems

Job description

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home. Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service. The hours will 9.30am - 4.30pm. Week 1 - 3 days per week, Week 2 - 4 days per week. The successful candidate will be required to work alternate weekends.

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approachHarrier House Care Home is a modern residential, dementia, respite and day care home in Hucknall, Nottinghamshire. Home to six beautifully designed care suites and outstanding lifestyle facilities, we provide a supportive environment where residents can enjoy meaningful experiences every day., Harrier House Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.

• £12.85 per hour
• Contracted to an average of 24.5 hours per week based on a two week rota
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)