Receptionist - Bank - Care Home

Barchester Healthcare; Chippenham; On-site; GBP 9,000 - 12,000; Part time

Benefits offered by this job

Flexible hours

Learning and development opportunities

Job summary

Barchester Healthcare is seeking a friendly Bank Receptionist at one of our care homes in Chippenham. This casual, part-time role offers flexible working hours and a warm welcome to residents and visitors. You will be the first point of contact, answering calls, greeting guests, and supporting basic admin tasks as needed.

We value professionalism, care, and strong communication. No formal qualifications are required, but a polite telephone manner and organised approach are essential to create a

Qualifications

• No formal qualifications required but you will need a good telephone manner and strong communication skills.
• You’ll need to be professional, caring, courteous and well organised.
• A focus on creating a warm, welcoming environment for residents and visitors.

Responsibilities

• Answer phone calls and greet visitors.
• Manage the reception area and direct visitors to appropriate locations.
• Show prospective residents and their families around the home.
• Carry out administrative tasks such as typing, photocopying and filing.

Skills

Telephone etiquette

Communication skills

Education

No formal qualifications required

Job description

ABOUT THE ROLE

This is a casual, part‑time role offering flexible working. As a Bank Receptionist at a Barchester care home, you’ll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you’ll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.

ABOUT YOU

You’ll need to be professional, caring, courteous and well organised to join us as a Receptionist. You’ll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.

REWARDS PACKAGE

As well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK’s leading healthcare providers, we take the growth of everyone who works for us seriously.

As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary.

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.