Receptionist/Administrator - Bishopbriggs

Drummond Miller; Bishopbriggs; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive salary

Friendly team

Job summary

Drummond Miller in Bishopbriggs is seeking a Receptionist/Administrator to join our office on a full-time basis, with hours from 9am to 5pm, Monday to Friday. You will be the first point of contact for clients and visitors, delivering professional service while also providing administrative support to the conveyancing team.

The role requires experience in reception or customer service, excellent communication and strong organisational skills, and a proactive, reliable approach within a

Qualifications

• Experience in reception or customer service within a professional services environment.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities with attention to detail.
• Presentable, reliable and proactive team player.
• Ability to work with colleagues and support the conveyancing team.

Responsibilities

• Provide a welcoming, professional reception service for visitors.
• Ensure calls and emails are transferred and messages passed on accurately.
• Assist staff working remotely by scanning documents and handling printing tasks.
• Handle incoming and outgoing mail.
• Act as first point of contact for fee earners, clients and lenders, including providing quotes.
• Provide administrative support to the conveyancing team.

Skills

Reception

Customer service

Communication

Organisational skills

Time management

Team player

Job description

We currently have an exciting opportunity for Receptionist/ Administrator to join our office in Bishopbriggs on a full time basis. Hours of work are 9am to 5pm Monday to Friday.

At Drummond Miller, we are driven to providing excellent client service and are looking for an individual who excel in client service and organisational skills . As the first point of contact for our clients, you will play a vital role in ensuring that all visitors and enquiries are handled with professionalism and care, while also providing administrative support to the wider legal team. We are continually evolving and improving, and our drive to get better is what makes Drummond Miller a great place to work.

Key Responsibilities

• Provide a welcoming, professional, and efficient reception service, greeting and directing all visitors appropriately.
• Ensuring calls and emails are transferred and messages passed on accurately.
• Assist staff working remotely by scanning documents and retrieving/processing printing.
• Handle incoming and outgoing mail.
• Acting as a first point of contact for fee earners, clients and lenders, including handling initial calls/emails and providing quotes.
• Administrative support to the conveyancing team

About You

• Previous experience in reception or customer service, ideally within a professional services environment.
• Exceptional communication and interpersonal skills.
• Strong organisational and time management abilities, with excellent attention to detail.
• Presentable, reliable, and adaptable with a proactive approach to tasks.
• Proactive, detail-focused, and a strong team player.

What We Offer

• A supportive and flexible working environment.
• Competitive salary and benefits package.
• The chance to join a friendly, professional, and dynamic team committed to excellent client care.