Receptionist/Administrator

KPI RECRUITING LTD; Wakefield; On-site; GBP 18,000 - 24,000; Full time

Job summary

KPI RECRUITING LTD is seeking a Front of House Administrator in Wakefield to deliver a welcoming, professional reception and efficient office support. You will act as the first point of contact for colleagues, visitors and suppliers, coordinating meeting rooms, visitor management and basic administrative tasks.

The role requires strong organisational and communication skills, proficiency with Microsoft Office, and a discreet, customer-focused approach to maintain a high standard of service in a

Qualifications

• Experience in reception or front-of-house roles in a corporate setting.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and multitasking.
• Proficiency with Microsoft Office and visitor management tools.

Responsibilities

• Provide a professional and customer-focused front-of-house experience for visitors and staff.
• Maintain a safe, well-presented reception and office environment in line with company standards.
• Coordinate visitor access, meeting room bookings, refreshments and logistics.
• Deliver timely administrative support to teams and leaders across the business.
• Serve as a central point of contact for office enquiries, facilities requests and deliveries.
• Support health, safety, confidentiality and security requirements.
• Assist with room and event setups to maintain a world-class environment.

Skills

Reception experience

Customer service

Office administration

Microsoft Office

Communication skills

Tools

Outlook calendar

Visitor management systems

Meeting room systems

Job description

LOCATION: Wakefield - off the Junction M1 JUNCTION 41

The Front of House Administrator is responsible for delivering a professional, welcoming and efficient front-of-house service as the face, acting as the first point of contact for colleagues, clients, visitors and suppliers. The role supports the smooth running of the office environment by combining reception, visitor management, meeting room coordination and administrative support, ensuring a consistently high standard of service, confidentiality and operational effectiveness.

Key Accountabilities

• Provide a professional and customer-focused front-of-house experience for all visitors, colleagues and stakeholders.
• Maintain a safe, secure and well-presented reception and office environment in line with company standards.
• Coordinate visitor access, meeting room bookings, refreshments and associated logistics to support effective business operations.
• Deliver timely and accurate administrative support to teams and leaders across the business.
• Act as a central point of contact for office enquiries, facilities requests, deliveries and supplier interactions.
• Support compliance with health, safety, security and confidentiality requirements.
• Supporting room and event set-up's and changes to maintain a world-class environment

Candidate requirement:

• Previous experience in a reception, front-of-house, office administration, facilities or customer service role, ideally within a corporate environment.
• Excellent communication and interpersonal skills, with a professional and approachable style.
• Strong organisational skills with the ability to prioritise competing tasks and respond calmly to interruptions.
• High attention to detail and commitment to delivering a consistent, high-quality service.
• Confident using Microsoft Office applications, Outlook calendars, meeting room systems and visitor management tools.
• Ability to handle confidential information with discretion and sound judgement.
• Proactive, flexible and solution-focused, with a willingness to support wider office and business needs.