Front Of House Receptionist

Kingdom Services Group; Wallingford; On-site; GBP 16,000 - 23,000; Part time

Job summary

Kingdom People is recruiting a Front Of House Administrator (Receptionist) to work at a client site in Wallingford, OX10 9DE. Hours are Monday to Friday 08:30 - 13:00 (22.5 hours per week). The role is temporary to permanent after 12 weeks with an immediate start.

Responsibilities include reception duties, customer service, admin support to HR and Marketing, handling office supplies, and coordinating meetings and travel as required. Experience in a similar role and MS Office skills are preferred.

Qualifications

• Outstanding customer service skills face to face and over the phone.
• Excellent written English and IT/Office skills.
• Strong communication and professional demeanor with all colleagues.

Responsibilities

• Answer telephone calls, process mail and deliveries in a friendly, prompt manner.
• Be the face of the business for visitors and complete required paperwork.
• Maintain reception area appearance and manage visitors' books and branding.

Skills

Customer service

Communication

MS Office

Attention to detail

Multi-tasking

Discretion

Tools

Microsoft Office

SharePoint

Job description

Kingdom People are recruiting Front Of House Administrator (Receptionist) to work at one of our client's sites in Wallingford, OX10 9DE.

Hours of work

Monday to Friday 08:30 - 13:00 - 22.5hours

Pay rate - £14.13p/h

Temporary to permanent after 12 weeks

Immediate start.

Key responsibilities:

Customer Service:

• Answer telephone calls, process mail and receive deliveries in a friendly, prompt, and professional manner
• To be the face of the business for all visitors to site, ensuring anyone passing through our offices is warmly welcomed and completes required paperwork
• To ensure the reception area is representative of the business - maintain high housekeeping standards, display appropriate visual branding & certificates, and manage the visitors' books
• Ensure kitchens and other communal areas are kept well stocked with crockery, glassware, tea, coffee, milk etc through daily/weekly ordering for the site, including food, toiletries, and kitchen supplies

Support & Admin

• Business stationery ordering including internal stationary requests, office supplies, office furniture, event supplies etc
• Ordering stock for and administration of hampers and gift packs as requested for new starters, charitable requests, customer, and employee orders
• Support the HR team with administration of monthly ASPIRE awards, distribution of announcements, policies and procedures including updating SharePoint and the canteen audio stream for the business
• Record and maintain essential driver information for those claiming business mileage
• Support the Marketing team with the creation and distribution of bespoke hampers and supplies as requested for competition winners, buyers, influencers etcAssist the wider business by booking accommodation, hire cars and taxis, as well as ordering lunches from relevant external suppliers when required
• Complete the monthly credit card reconciliation in line with Finance requirements
• Maintain the site attendance log for the Front Office and weekly movements spreadsheet for the wider business
• General administrative tasks including updating employee phone lists with any changes, franking post ready for daily collection, creating maintenance requests, arranging display cabinets, and any other ad hoc admin support as required.

Key skills:

• Outstanding customer service skills both face to face and over the telephone. A cheery and positive disposition and an ability to talk confidently and professionally to people at all levels are a must for this role
• Excellent written English and a working knowledge of Microsoft Office and general IT skills
• Brilliant communicator with positive 'can do attitude', sensitive, approachable, and confident manner with all colleagues and managers
• Good attention to detail, ability to take accurate messages and to capture accurate data on all administration tasks are important
• Multi-tasker who can work efficiently and prioritise their own workload in this largely autonomous role
• Must have strong people values, ethics, and integrity in line with our ASPIRE values and behavior's
• Ability to manage sensitive and confidential information and always maintain absolute discretion
• Demonstrate company values as part of the working role