Receptionist & Administrator

Hartford Care Limited; Hythe; On-site; GBP 18,000 - 22,000; Full time

Job summary

Hartford Care Limited in Hythe, England, is seeking an Administrator/Receptionist to be the first point of contact for visitors and to deliver essential reception and administrative duties within the home. You will support the Home Manager and work as part of a caring team to create a positive atmosphere.

You will handle inquiries, update records, transcribe minutes, and help ensure smooth daily operations with strong IT skills including Word, Excel and Outlook.

Qualifications

• Compassionate and caring nature.
• Excellent spoken and written communication.
• Strong ability to organise and plan.
• Able to work well in a team and using own initiative.
• Flexible approach to working hours.
• Experience with IT systems and basic MS Office skills.

Responsibilities

• Act as first point of contact for visitors and calls.
• Provide reception and administrative support to the Home Manager.
• Liaise with applicants to arrange interviews.
• Update training records on internal systems.
• Transcribe minutes from meetings where required.
• Assist in delivering papers and welcoming family carers to the home.

Skills

Compassionate

Communication skills

Organisational skills

Team player

Independent working

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?

Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?

Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?

Are you caring, warm and understanding?

Are you spontaneous, patient, flexible and have a good sense of humour?

Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential:

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.