Receptionist & Administrator

Hartford Care Ltd; Hythe; On-site; GBP 6,552 - 8,008; Part time

Job summary

Hartford Care Ltd. is seeking a Care Home Administrator/Receptionist for weekend, part-time hours in Hythe. You will be the front-line contact for visitors, manage reception and admin tasks, and support the Home Manager.

Ideal candidates will have strong IT skills (Word, Excel, Outlook), excellent communication, and a caring, flexible approach to working as part of a small team dedicated to compassionate care.

Qualifications

• Compassionate and caring nature.
• Excellent communication skills and ability to use IT systems.
• Good telephone manner and strong organisation skills.
• Ability to work on own initiative as well as in a team.
• Flexible approach to working hours.

Responsibilities

• Act as first point of contact for visitors to the home.
• Perform general reception and administrative duties.
• Provide support to the Home Manager and the team.
• Liaise with applicants to arrange interviews and update records.
• Transcribe minutes and handle delegated tasks within the home.
• Deliver newspapers and warmly welcome family carers.

Skills

Communication skills

IT skills

Tools

Microsoft Word

Excel

Outlook

Job description

Care Home Administrator / Receptionist

Part Time- 14 hours / Weekends

Location: West Cliff Hall Care Home, West Street, Hythe, Hampshire, SO45 6AA

The Role

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

• Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?
• Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?
• Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?
• Are you caring, warm and understanding?
• Are you spontaneous, patient, flexible and have a good sense of humour?
• Do you strongly believe in the values ofCreating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential:

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.