Receptionist & Administrator

Hartford Care; Vernham Street; On-site; GBP 14,000 - 17,000; Part time

Job summary

Hartford Care is seeking a Care Home Administrator / Receptionist for West Cliff Hall Care Home, Hythe. You will be the first point of contact for visitors, handling reception and administrative tasks while supporting the Home Manager.

This part-time role requires strong IT skills (Word, Excel, Outlook), excellent communication, a good telephone manner, and the ability to work both autonomously and as part of a team. Weekend hours available on-site.

Qualifications

• Compassionate and caring nature.
• Excellent written and verbal communication skills.
• Good telephone manner.
• Strong organisation and planning skills.
• Able to work on own initiative as well as part of a team.

Responsibilities

• First point of contact for all visitors to the home.
• Carry out general reception and administrative duties.
• Support the Home Manager and work with the team to create a caring atmosphere.
• Update training records on internal systems and assist with meetings minutes.
• Greet family carers and assist with ad hoc requests.

Skills

Communication skills

Teamwork

Autonomy

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Care Home Administrator / Receptionist

Part Time - 14 hours / Weekends

Location: West Cliff Hall Care Home, West Street, Hythe, Hampshire, SO45 6AA

The Role

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

• Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?


• Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?


• Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?


• Are you caring, warm and understanding?


• Are you spontaneous, patient, flexible and have a good sense of humour?


• Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential:

• A compassionate and caring nature


• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)


• Good telephone manner


• Strong organisation and planning skills


• Able to work on own initiative as well as part of a team


• A flexible approach to working hours

This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.