Administrator

Hartford Care Limited; Tudhoe; On-site; GBP 18,000 - 22,000; Full time

Job summary

Hartford Care Limited in Tudhoe is seeking a dedicated Administrator to join our care home team. As frontline support, you will handle reception duties, manage records, and assist the Home Manager to keep the home running smoothly.

You will use Word, Excel and Outlook, communicate clearly with residents, families and staff, and work flexibly as part of a caring, professional team committed to Creating Communities, Caring for Each Other and Celebrating Individuality.

Qualifications

• Compassionate and caring nature.
• Excellent communication skills and IT systems literacy.
• Good telephone manner and proactive problem solving.

Responsibilities

• Act as first point of contact for visitors to the home.
• Perform reception and general administrative duties.
• Support the Home Manager and team to create a caring atmosphere.
• Handle internal records and communications in a timely manner.

Skills

Compassionate nature

Excellent communication

IT skills (MS Word, Excel, Outlook)

Good telephone manner

Organisation & planning

Team player / autonomous

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

The Role: Administrator - Full-time, 40 hours, As an Administrator, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and working together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

Do you want to make a difference to someone's life and feel a sense of purpose in an extremely rewarding role?

Are you an experienced administrator/receptionist with strong IT skills including Microsoft Word, Excel and Outlook?

Do you have excellent written and verbal communication skills and are an efficient problem solver who can work well as part of a team as well as autonomously?

Are you caring, warm and understanding?

Are you spontaneous, patient, flexible and have a good sense of humour?

Do you strongly believe in the values of Creating Communities, Caring for Each Other and Celebrating Individuality?

If your answer is yes to all these questions, why not join our Hartford Care family?

Requirements

Essential

• A compassionate and caring nature
• Excellent communication skills and ability to use IT systems (including knowledge of Microsoft Word, Excel and Outlook)
• Good telephone manner
• Strong organisation and planning skills
• Able to work on own initiative as well as part of a team
• A flexible approach to working hours
• This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.