Receptionist/Administrator

Allscreens Nationwide Ltd; Doncaster; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

27 days annual leave

Cycle to work scheme

Travel season ticket loans

EV car scheme

Job summary

The Flying Scotsman Medical Centre in West Doncaster is seeking a Receptionist/Administrator to manage patient queries, coordinate appointments and maintain confidential records. This full-time role requires strong communication skills and basic PC proficiency, including Word and Excel.

You will handle clinical correspondence, prescriptions and other NHS processes, contributing to efficient workflows within a supportive primary care team.

Qualifications

• Reception or customer care experience required.
• Excellent spoken and written communication.
• Basic PC skills including Word and Excel.
• Able to follow processes and protect data security.

Responsibilities

• Responding to patient queries and liaising with the primary care team; manage appointment requests and signpost services.
• Emailing, scanning and coding clinical correspondence.
• Processing prescription requests.
• Utilising information systems to support efficient workflow processes.

Skills

Communication skills

Customer care experience

Tools

Word

Excel

Email

Job description

Job title: Receptionist/Administrator Location: The Flying Scotsman Medical Centre, West Doncaster Salary: £24,960.00 Hours: 37.5

Main Responsibilities:

• Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
• Emailing, scanning and coding clinical correspondence.
• Processing prescriptions requests.
• Utilising other information systems to support efficient workflow processes.

Ideal Candidate:

• Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
• Must have basic PC skills such as Word, Excel and email.
• Able to work within processes, procedures and maintain confidently and data security.
• Previous experience of working in the NHS is welcome but not essential.

Package Description:

• 27 days annual leave plus bank holidays pro rata.
• Access to our bespoke learning management system and annual formative clinical assessments to support competency development.
• The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

Rotherham Doncaster & South Humber NHS Foundation Trust