NHS Admin & Receptionist — Front Desk & Admin Support

Rotherham Doncaster and South Humber NHS Foundation Trust; Doncaster; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Flexible working

Job summary

Rotherham Doncaster and South Humber NHS Foundation Trust is seeking a proactive Admin/Receptionist to join the Talking Therapies Team in Doncaster. The role covers front-desk duties, data entry, and coordinating clinics.

The successful candidate will have NHS experience or familiarity with large public sector organisations, plus literacy and IT skills. This post supports training opportunities and occasional site coverage within the Trust.

Qualifications

• Literacy and numeracy to functional skills level 1 or equivalent.
• NVQ Level 2 in a related subject or willingness to undertake a Level 2 Apprenticeship.
• GCSE Grade C or above or Functional Skills level 2 or equivalent in English and Maths.
• IT skills in Microsoft Office Packages or equivalent experience.
• Understand importance of maintaining confidentiality.

Responsibilities

• Provide administration and reception support to a busy Talking Therapies Team in Doncaster.
• Greeting service users and visitors; handle general enquiries face to face and by telephone.
• Booking clinic rooms; data input; processing referrals; maintaining clinic diaries; management of medical records and related documents.
• Attend training at other sites in Doncaster and may cover other areas in the locality.
• Collaborate with clinicians and management to ensure high-quality service delivery.

Skills

Interpersonal skills

Verbal & written communication

Confidentiality awareness

Education

NVQ Level 2 in related subject

GCSE English and Maths (C or equivalent)

Level 2 Apprenticeship (willingness)

Tools

SystmOne

Microsoft Office

Job description

Rotherham Doncaster and South Humber NHS Foundation Trust is seeking a proactive Admin/Receptionist to join the Talking Therapies Team in Doncaster. The role covers front-desk duties, data entry, and coordinating clinics.

The successful candidate will have NHS experience or familiarity with large public sector organisations, plus literacy and IT skills. This post supports training opportunities and occasional site coverage within the Trust.