Receptionist/Administrator

Russell & Russell; Bolton; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays

Birthday holiday

Life insurance – 2x annual salary

Referral schemes

Discounted services

Staff introduction scheme (£500)

Monthly raffle draw

Dress down once a month

Annual Christmas Party & Events

Training and development opportunities

Job summary

Russell & Russell is recruiting a Receptionist/Administrator for their Newport Street office. The role involves front-of-office duties, handling enquiries by telephone, email and in person, and providing admin support across the practice.

You will meet clients, answer calls, arrange appointments, manage post, and assist with filing, scanning and other office tasks. A friendly, proactive team player is essential for success.

Qualifications

• Must have good organisational skills.
• Must have attention to detail (Accuracy essential).
• Professional telephone manner.
• Ability to work well within a team.
• Motivated, friendly, confident, reliable & team player.
• Eager to learn and develop new skills, flexible.
• GCSE level at Grade C/5 or above in English and Maths.

Responsibilities

• Provide excellent customer service promoting the firm whenever possible.
• Meeting and greeting clients and offering refreshments.
• Answer all incoming calls effectively and transfer through to relevant staff.
• Make telephone contact with clients and outside bodies.
• Filing, scanning, faxing and photocopying when necessary.
• Arrange appointments and meetings as required.
• Deal with banking and petty cash.
• Open, distribute and franking of post.
• Administration support such as; opening files, typing and other legal and office administration support as required.
• Ordering of stationery and maintaining the reception desk/area.

Skills

Organised

Attention to detail

Professional telephone manner

Team player

Motivated

Friendly

Eager to learn

Flexible

Education

GCSE English and Maths

Job description

Location: Newport Street Office

Hours: 9.00 am to 5.00 pm Monday to Friday (1 Hour Lunch)

We have a vacancy for a Receptionist/Administrator to join our Newport Street office.

The position will involve working from front of office, dealing with enquiries by telephone, email and in person.

Job role

Working within a busy office with a friendly team of people, you will be expected to carry out the following duties:

• To provide excellent customer service promoting the firm whenever possible
• Meeting and greeting clients and offering refreshments
• To answer all incoming calls effectively and transfer through to relevant staff
• To make telephone contact with clients and outside bodies
• To undertake filing, scanning, faxing and photocopying when necessary
• To arrange appointments and meetings as required
• To deal with banking and petty cash
• Opening, distributing and franking the offices post.
• Administration support such as; opening files, typing and other legal and office administration support as required
• Ordering of stationery
• Maintaining the reception desk/area

Skills Required

• Must have good organisational skills
• Must have attention to detail (Accuracy essential)
• Professional telephone manner
• Ability to work well within a team
• Motivated, friendly, confident, reliable & team player
• Eager to learn and develop new skills, flexible
• GCSE level at Grade C/5 and above (or equivalent) in the main academic subjects such as English and Maths.

The traditions and values, which first established Russell & Russell as an early pioneer of legal services continues to serve us well today. We still provide friendly, professional advice in the manner a traditional high street law firm would, but this is now blended with a 21st Century approach.

The practice has grown organically to incorporate eight offices stretching across the North West; two in Bolton and one in Atherton, Bury, Chester, Farnworth, Horwich and Middleton. Although we pride ourselves on being a regional firm, a number of our departments service clients throughout England and Wales

The firm holds a number of industry related accreditations across all its service areas, in particular the Lexcel Practice Management Standard.

25 days a year plus bank holidays and an accrual system after 2 years

Birthday holiday

Life insurance – 2x annual salary

Referral schemes (PI, Conveyancing, Family & Wills/Probate)

Discounted Services (Conveyancing, Family & Wills)

Staff Introduction Scheme (Refer a success applicant and get £500)

Monthly Raffle Draw – 1 st , 2 nd & 3 rd prizes

Dress down once a month

Annual Christmas Party & Events

Training & Development

• Training and development opportunities
• Internal workshops
• Compliance webinars