Receptionist & Administrator

Teaching Vacancies; Bicknor Wood; On-site; GBP 21,000 - 25,000; Full time

Job summary

Teaching Vacancies is seeking a professional receptionist to provide a welcoming, efficient front-of-house service and essential administrative support for daily school office operations. You will be the first point of contact for visitors, parents and staff, handling calls and safeguarding procedures with discretion.

Join a dedicated, respectful team where every child and family is valued; you will manage records, support meetings and maintain a secure reception area in line with GDPR and

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, approachable and professional.
• Able to work efficiently in a fast-paced environment.
• Strong organisational and administrative skills.
• Maintains confidentiality and professionalism at all times.

Responsibilities

• Act as the first point of contact for visitors, parents, staff, students and external agencies.
• Operate the school's reception area in a professional and welcoming manner.
• Answer and direct telephone calls promptly and efficiently.
• Manage visitor sign-in procedures and ensure safeguarding protocols are followed.
• Handle incoming and outgoing mail, deliveries and courier services.
• Maintain reception and waiting areas to a high standard.
• Provide general administrative support to school leaders and departments.
• Produce letters, reports, forms and other documentation.
• Maintain accurate electronic and paper-based records.
• Input and update information on the school's management information systems.
• Assist with student admissions, attendance, and data administration as required.
• Support the organisation of meetings, events and school communications.
• Process orders, invoices and basic financial paperwork where required.
• Assist with staff administration and personnel records as directed.
• Ensure all visitors comply with safeguarding procedures.
• Maintain confidentiality in accordance with GDPR and school policies.
• Follow school health and safety procedures.
• Promote and safeguard the welfare of children and young people.
• Participate in relevant training and development.
• Contribute positively to the wider life of the school.
• Undertake any other duties appropriate to the grade of the post.

Skills

Excellent communication

Interpersonal skills

Professional demeanor

Organisational skills

Confidentiality

Job description

What skills and experience we're looking for

We are looking for a colleague who:

• Has excellent communication and interpersonal skills
• Is friendly, approachable and professional
• Can work efficiently in a fast-paced environment
• Has strong organisational and administrative skills
• Maintains confidentiality and professionalism at all times

What the school offers its staff

In return we will offer you:

• A dedicated and supportive staff team
• Polite and welcoming children and families
• A working environment where everyone is valued and respected

Further details about the role

Job Purpose

To provide a professional, efficient and welcoming reception service and administrative support to ensure the smooth day-to-day operation of the school office.

Main Responsibilities

Reception Duties

• Act as the first point of contact for visitors, parents, staff, students and external agencies
• Operate the school's reception area in a professional and welcoming manner
• Answer and direct telephone calls promptly and efficiently
• Manage visitor sign-in procedures and ensure safeguarding protocols are followed
• Handle incoming and outgoing mail, deliveries and courier services
• Maintain reception and waiting areas to a high standard

Administrative Duties

• Provide general administrative support to school leaders and departments
• Produce letters, reports, forms and other documentation
• Maintain accurate electronic and paper-based records
• Input and update information on the school's management information systems
• Assist with student admissions, attendance, and data administration as required
• Support the organisation of meetings, events and school communications
• Process orders, invoices and basic financial paperwork where required
• Assist with staff administration and personnel records as directed

Safeguarding and Compliance

• Ensure all visitors comply with safeguarding procedures
• Maintain confidentiality in accordance with GDPR and school policies
• Follow school health and safety procedures
• Promote and safeguard the welfare of children and young people
• Participate in relevant training and development
• Contribute positively to the wider life of the school
• Undertake any other duties appropriate to the grade of the post

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.