Receptionist & Admin Assistant

TN United Kingdom; High Wycombe; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading organization in High Wycombe is seeking a full-time Receptionist & Admin Assistant. This role involves providing exceptional customer service and administrative support in a hostel environment. The successful candidate will enjoy a supportive workplace with various benefits, including additional leave and career development opportunities.

Benefits

Opportunity to accrue additional leave, up to 5 days

Paid and tailored training

Free Employee Assistance Programme 24/7

Employer contributory pension scheme

Good maternity and paternity leave

Compassionate leave

Health and wellbeing opportunities

Employee Discount scheme

Qualifications

• Passion for providing excellent front-of-house customer service.
• Strong administrative skills.
• Ability to work in a supportive environment.

Responsibilities

• Provide high-quality front of house service to residents and visitors.
• Process cash and card transactions.
• Maintain housing management software and records.

Skills

Customer Service

Administrative Skills

Communication

Job description

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Receptionist & Admin Assistant, High Wycombe

Client: One YMCA

Location: High Wycombe, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference:

e119aff4c513

Job Views:

6

Posted:

25.05.2025

Expiry Date:

09.07.2025

Job Description:

Do you have a passion for providing excellent front-of-house customer service combined with strong administrative skills?

Would you enjoy working in a hostel where homeless and vulnerable people are supported to achieve independence?

Do you want to be part of a friendly team?

We promise that your work with us will be valued and that you will be treated with respect.

We may interview candidates on a rolling basis, so please don't delay applying!

Location and travel: High Wycombe. Ownership of a car would be beneficial (though not essential) since public transport is limited.

Benefits:

Here at OneYMCA, we take pride in looking after our colleagues, as we know our people are the driving force behind our success. Therefore, alongside competitive pay and a fulfilling and supportive work environment, we offer various staff benefits including:

• Opportunity to accrue additional leave, up to 5 days
• Many learning and career development opportunities, with paid and tailored training
• Free Employee Assistance Programme 24/7 including access to counselling and GP services
• Employer contributory pension scheme
• Good maternity and paternity leave
• Compassionate leave
• Health and wellbeing opportunities
• Opportunities to volunteer with different parts of the organisation through Mission 25 program
• Employee Discount scheme on brands, travel, groceries and more

Be part of a user-friendly, responsive reception service providing a high quality front of house service to residents, visitors and staff.

Process cash and card transactions for residents, visitors, course bookings.

Be responsible for front of house administration assistance, including post, phone, emails.

Maintain and update the housing management software and records.

Provide good quality, efficient and effective administration support to the Housing team.

Before applying, please read the job description for a full understanding of the role. If you are reading on a third-party website, please browse to the vacancy listing for this role on One YMCA's website where you will find this document.

We may interview on a rolling basis, so please don't delay applying.

When applying, please state your notice period or the earliest date you could start.

This post requires an Enhanced DBS check.

This is a Full Time role.

Hours per week: 37.5

Working Pattern: Shifts between 0800 - 2200 hours on a rota which will include weekend working.
This is a Full Time role.

Hours per week: 37.5

Working Pattern: Shifts on a rota between 0800 - 2200 including weekends and some bank holidays.