Receptionist/Admin Assistant

Christian Action Housing Association - Enfield

Greater London

On-site

GBP 14,000 - 17,000

Part time

14 days+

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Benefits offered by this job

25 days holiday plus bank holidays (pɾ

Health care cashback scheme

Employee assistance programme (free c

Generous pension scheme

Job summary

Christian Action Housing Association - Enfield is seeking a friendly Receptionist/Admin Assistant to join our team in Edmonton, Enfield. You will provide a warm welcome to visitors and callers and support a busy office with clerical duties.

The role is part-time (20 hours per week) with a pro rata salary of £15,392 per annum, and offers an opportunity to contribute to safeguarding, admin processes and customer service within a supportive, values-driven environment.

Qualifications

Good communication skills including both written and oral.
Excellent IT skills and up to date knowledge of Microsoft Office, social media and video conferencing.
Able to prioritise tasks.
Tactful and diplomatic, able to deal with sensitive situations.
Good customer service skills, knowing when to seek advice for complex/difficult situations.

Responsibilities

Provide a professional reception service and excellent customer service to all customers/visitors in person and on the telephone.
Maintain and update the in-house reception systems, folders and logs.
Assist in the administration of purchase orders and deliveries.
Help ensure the office and supported housing environment is safe and secure for clients, staff and visitors in line with policies and procedures.
Report and record any incidents, complaints or allegations of abuse to the Service Manager or other Senior Managers immediately.

Skills

Communication skills

IT skills

Microsoft Office

Video conferencing platforms

Social media

Prioritisation

Customer service

Tools

Microsoft Office Suite

Video conferencing tools

Job description

Receptionist/Admin Assistant

Location: Edmonton, Enfield,

Salary: £15,392 per annum (£28,860 FTE)

Type: Part-time, 20 hours per week (4 hours a day)

About Christian Action Housing

Christian Action Housing is dedicated to providing quality housing and support services to vulnerable individuals within our community. We are passionate about making a positive difference and are looking for a welcoming and organised Receptionist/Admin Assistant to join our team. This role is pivotal to our continued success and commitment to service excellence.

Role Overview

As our Receptionist/Admin Assistant, you will be the first point of contact for visitors and callers, providing a warm and professional welcome. Your administrative support will be essential in helping our team operate smoothly. This is an excellent opportunity for someone who enjoys a varied role within a supportive, values-driven environment.

Key Responsibilities

To provide a professional reception service and excellent customer service to all customers/visitors in person and on the telephone.
To maintain and update the in-house reception systems, folders and logs.
To effectively manage the administration of purchase orders and deliveries.
To assist in ensuring that the office and supported housing environment is safe and secure for all clients, staff and visitors in line with organisational policies and procedures especially regarding safeguarding, health and safety etc.
To report and record any incidents, complaints or allegations of abuse to the Service Manager or other Senior Managers immediately

For full details please review the attached job description

What we are looking for

Good communication skills including both written and oral.
Excellent IT skills and an up to date knowledge of Microsoft office packages, social media and video conferencing platforms
Able to prioritise tasks.
Tactful and diplomatic, able to deal with sensitive situations.
Good customer service skills, knowing when to seek advice for complex/difficult situations

Benefits