Receptionist

Allscreens Nationwide Ltd; Sutton Coldfield; On-site; GBP 21,000 - 23,000; Full time

Job summary

Birmingham Community Healthcare NHS foundation Trust in Sutton Coldfield is seeking a receptionist to provide front-desk support for the multidisciplinary team.

You will greet patients, direct them to services, operate the appointment system, book appointments, and handle information with accuracy and care.

Qualifications

• Reception experience preferred.
• Strong communication and organisational skills.
• Ability to liaise with clinical staff and external agencies.

Responsibilities

• Greeting and directing patients at the reception point.
• Efficient use of the appointment system and booking of appointments.
• Processing information and assisting patients as required.
• Act as central point of contact for patients, messages and enquiries.
• Liaising with multidisciplinary team members and external providers.

Job description

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers

Birmingham Community Healthcare NHS foundation Trust