Community Receptionist

Allscreens Nationwide Ltd; Lancashire; On-site; GBP 18,000 - 23,000; Full time

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust in Blackpool is seeking a front desk / receptionist style role to welcome visitors, greet patients and carers, and maintain accurate records. You will update patient details on IT systems and respond to enquiries with professionalism.

The role involves data entry into patients' electronic records, prioritising tasks in a busy environment, and working under pressure to support clinical staff and patients alike.

Qualifications

• Excellent interpersonal communication to connect patients and staff
• Ability to prioritise tasks in a busy environment
• Ability to work under pressure

Responsibilities

• Welcome visitors and greet patients and carers
• Maintain records and update patient details on IT systems
• Answer enquiry calls and resolve queries
• Data entry into patientbs electronic records

Skills

Interpersonal skills

Multitasking

Under pressure

Job description

Job description and Personal specification within main area . Key responsibilities are welcoming visitors, greeting patients carers and visitors in a friendly polite manner maintaining records and updating patient details on IT systems and answering enquiry calls and resolving queries and data handling, entering information into patients electronical records. The skills desired include excellent interpretation skills to connect the patients and staff visitors, ability to prioritise tasks in a busy environment and work under pressure.

Blackpool Teaching Hospitals NHS Foundation Trust

Blackpool Teaching Hospitals NHS Foundation Trust