Receptionist

Sonrava Health; Street; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a forward-thinking dental practice as a receptionist, where you will be the welcoming face for patients. This role offers a unique opportunity to be part of a quality-oriented team, providing exceptional customer service and administrative support. You will manage patient interactions, handle scheduling, and contribute to local marketing efforts aimed at driving growth. With a commitment to professional development, the practice offers outstanding training and career advancement opportunities. If you are passionate about patient care and thrive in a dynamic environment, this position is perfect for you.

Benefits

Paid Time Off (PTO)

Medical and Dental Insurance

Vision Coverage

401K Plan

Tuition Reimbursement for Certifications

Outstanding Professional Training

Exceptional Growth Opportunities

Qualifications

• Experience in customer service and handling multi-line phones.
• Proficient in using computers for scheduling and record-keeping.

Responsibilities

• Greet and assist patients with a friendly demeanor.
• Schedule appointments and maintain the appointment book.
• Support local marketing initiatives to attract new patients.

Skills

Customer Service

Multi-line Phone Operation

Computer Skills

Education

High School Diploma

Job description

Overview

As a receptionist, you are the face of the practice. This is a fantastic opportunity for the right person! Join a team of quality-oriented dental professionals that you will be proud to be affiliated with. Working with Western Dental / Brident Dental, you will enjoy being part of one of our brand new, beautiful, modern, and fully equipped dental practices.

Responsibilities

• Customer Service: acknowledge, smile, and greet patients upon arrival/dismissal.
• Respond to patient questions and concerns according to company policies.
• Answering telephones.
• Scheduling appointments.
• Maintaining appointment book.
• Confirming appointments.
• Follow up on no-shows and cancellations.
• Register patients on sign-in sheet.
• Chart filling.
• Cash handling.
• Checking voicemail daily.
• Maintain a clean and friendly waiting area for patients.
• Perform other duties as requested by the Office Manager or PDM.
• Support strategic local marketing initiatives to drive brand awareness and new patient growth.
• Perform all other duties as assigned.

Benefits for Full-Time Team Members

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities
• Tuition reimbursement for certifications

Qualifications

• Some training or experience in using multi-line phones and computers.