Receptionist

Rank Group; Southend-on-Sea; On-site; GBP 18,000 - 24,000; Full time

Job summary

Rank Group in Southend-on-Sea is seeking a friendly Receptionist to set the tone for guests from arrival, delivering a warm welcome and a memorable first impression.

You will create an engaging atmosphere, ensuring guests feel valued and well cared for throughout their visit. Flexibility for night shifts and weekends is required in a 24/7 casino environment.

Qualifications

• Positive, can-do attitude with a real passion for entertaining customers and delivering high service.
• Experience of working successfully in a hospitality role.

Responsibilities

• Welcome guests with a warm, friendly greeting and set a positive first impression.
• Create an engaging atmosphere and ensure guests feel valued and well taken care of.
• Assist guests and handle inquiries to help their visit run smoothly.
• Be flexible to work night shifts and weekends in a 24/7 casino environment.

Skills

Positive attitude

Excellent social skills

Guest entertainment mindset

Hospitality experience

Job description

As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team.

With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note.

Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations.

You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of.

Skills & Experience Needed:

To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends. Shift lengths may vary from the standard 8 hour shift. Potential for additional hours and or overtime.

Candidates must be 18 years of age or older and have the legal right to work in the UK.