Receptionist

Sanctuary Personnel; Reading; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Full-Time stability

Competitive pay rate

Extension opportunity

Professional growth

Job summary

Sanctuary Personnelis seeking a Receptionist in Reading to staff a full-time, Monday to Friday 09:00–17:00 role for one month with a potential extension. The position offers a fixed hourly rate of £16.44 and a stable 1-month contract with opportunities to extend.

You will handle reception duties, appointment coordination, and general admin tasks across varied healthcare settings. Prior admin and customer service experience is essential, with healthcare exposure considered an advantage.

Qualifications

• Previous receptionist/administrative experience is essential.
• Experience in healthcare, social care, substance misuse, mental health or community services is advantageous.
• Proficiency with electronic record/case management systems preferred.

Responsibilities

• Provide a professional reception service, welcoming visitors and handling enquiries in person, by phone, and by email.
• Book and manage appointments, clinics, and meetings using organisational systems.
• Maintain accurate records and update electronic case management systems per policy.
• Process referrals and documents with care, ensuring proper distribution of information.
• Support clinicians and recovery teams with general admin tasks including filing and data entry.

Skills

Receptionist experience

Administrative support

Customer service

Education

GCSEs English & Maths

NVQ Level 2/3 in Business Admin or Customer Service

Admin training evidence

Tools

Electronic record management systems

Job description

Type:

1-Month Contract (Possibility of Extension) | Full Time | Monday to Friday, 09:00 - 17:00

Are you ready to take on an exciting role as a Receptionist within Administration in the vibrant town of Reading? This is a fantastic opportunity for those eager to dive into a dynamic environment while earning £16.44 per hour. Join us on a full-time basis, Monday to Friday, 09:00 - 17:00, for one month with the possibility of extension.

Perks and benefits:

• Full-Time Stability: Enjoy a consistent work schedule, perfect for maintaining a healthy work-life balance.
• Competitive Hourly Rate: Earn £16.44 per hour, offering great compensation for your skills and effort.
• Opportunity for Extension: Showcase your abilities and there may be the opportunity to extend your contract.
• Professional Growth: Gain invaluable experience in a receptionist role within a thriving administrative setting.

In this role, you will enjoy a range of locum benefits, including the chance to work in varied settings and expand your professional network. You will benefit from the flexibility locum work provides by taking on diverse tasks that enhance your career development.

What you will do:

• Provide a professional reception service, warmly welcoming visitors and service users while efficiently responding to enquiries in person, via telephone, and email.
• Book, amend, and manage appointments, clinics, and meetings by utilising organisational systems effectively.
• Maintain precise records and update electronic case management systems, adhering to organisational policies to ensure accuracy.
• Process referrals, correspondence, and documentation with utmost care, ensuring the secure and appropriate distribution of information.
• Support clinicians and recovery teams with general administrative tasks, including preparation of documents, filing, and data entry.

Person Specification

Qualifications:

• GCSEs or equivalent, including English and Mathematics.
• NVQ Level 2/3 in Business Administration, Customer Service or a related discipline is desirable.
• Evidence of relevant administrative or customer service training.

Experience:

• Previous experience in a receptionist, administrative, or customer service role is essential.
• Experience in healthcare, social care, substance misuse, mental health, or community services is advantageous.
• Proficiency in using electronic record management or case management systems is desirable.

As you relish your role as a Receptionist within Administration, you’ll also get to enjoy the vibrant lifestyle Reading, Berkshire has to offer. Known for its mix of historic charm and modern amenities, Reading is a wonderful place to live and work. Embrace the opportunity to explore an array of cultural events, dining options, and beautiful parks. Join us and become a part of a lively community that offers both personal and professional opportunities!

Working with Sanctuary Personnel:

Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.