Receptionist

Mydentist; Bristol; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Health and wellbeing support

25 days holiday + bank holidays

Discounts at cinemas/restaurants

Training opportunities

Parking available

Good work-life balance

Job summary

mydentist in Emersons Green, Bristol is seeking a receptionist to deliver outstanding customer service to patients and visitors. You will manage front desk calls, greet customers, and help keep the practice running smoothly with friendly, efficient support.

The role is full-time (40 hours) Monday–Saturday with one day off; on-site work only. Benefits include generous holidays, wellbeing support, and discounts, with opportunities for training and development.

Qualifications

• Experience in customer service is desirable.
• Excellent communication skills and a friendly manner.
• Able to multitask and work to KPIs.
• Capable of building relationships with customers and patients.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so the team flows well.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Phone handling

Multitasking

Relationship building

Computer systems

Tools

Computer systems

Job description

Your future, as a receptionist at mydentistYou’ll be joining us at our practice in Emersons Green. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role is full time 40hours Monday- Saturday with 1 day off in the week. As a receptionist, you’ll be based on site in our practice, so home working is not possible.Our practice offersSupportive and experienced teamA convenient location, close to public transport linksParking is availablemydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerFrom £12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!