Receptionist

Mydentist; Romsey; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Holidays 25 days

Health & wellbeing

Discounts

Recognition schemes

Training & development

Parking near practice

Work-life balance

Job summary

mydentist Romsey is seeking a welcoming receptionist to handle in-person and phone interactions, manage appointments, and keep the front desk flowing smoothly. You will support the team with daily tasks in a busy dental practice on-site in Romsey, SO51 8GE.

We offer generous holiday entitlement, wellbeing support and staff discounts, plus training opportunities to help you grow within a leading UK dental provider.

Qualifications

• Friendly, caring and compassionate
• Organised and able to multitask
• Excellent communication with patients and colleagues
• Comfortable using computer systems (training provided)
• Able to remain calm in busy environment

Responsibilities

• Greet customers warmly in person and over the phone
• Manage front desk and keep appointments running smoothly
• Provide clear, helpful information tailored to each customer
• Support daily and weekly tasks to keep the practice organised and compliant

Skills

Customer service

Phone handling

Appointment scheduling

Multitasking

Communication

Conflict de-escalation

Computer systems

Job description

Your future, as a receptionist at mydentist RomseyYou’ll be joining us at our practice in Romsey, SO51 8GE. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role is as follows:Wednesdays 07:45-17:00Thursdays 07:45-17:00As a receptionist, you’ll be based on site in our practice, so home working is not possible.Our practice offersSupportive and experienced teamA convenient location with excellent transport linksParking is available near the practicemydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerFrom £12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!