Receptionist

Mydentist; Bournemouth; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Health and wellbeing support

Virtual GP

Free counselling

Cinema discounts

Retailer discounts

Restaurant discounts

Recognition schemes

Training and development opportunities

Holidays 25 days + bank holidays

Parking available

Job summary

mydentist in Bournemouth is seeking a friendly receptionist to join our on-site team. You will greet customers, manage phone calls, and keep appointments running smoothly to support the practice.

Based at Old Christchurch Road, the role offers stable hours, holidays, and benefits like health support, discounts, training, and development opportunities. Join a supportive team dedicated to patient care.

Qualifications

• Friendly, caring and compassionate.
• Organised; able to multitask and meet KPIs.
• Excellent face-to-face and phone manner.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Organisation

Multitasking

Relationship building

Tools

CRM system

Job description

Your future, as a receptionist at mydentistYou’ll be joining us at our practice in Bournemouth, Old Christchurch Road. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.The working pattern for this role isMonday 07:45 - 18:15 ( 30 mins lunch)Tuesday 08:45 - 20:15 (1 hour lunch)Wednesday 07:45 - 18:15 (30 mins lunch)Friday 07:45 - 18:15 (1 hour lunch)1 in 4 Saturdays as needed.As a receptionist, you’ll be based on site in our practice, so home working is not possible.Our practice offersSupportive and experienced teamA convenient location close to public transport linksParking is availablemydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.What we offerFrom £12.97 per hourHolidays rising to 25 days (plus bank holidays)Health and wellbeing support; including virtual GP and free counsellingDiscounts at cinemas, retailers and restaurants – save hundreds of pounds a yearRecognition schemes and service awardsTraining and development opportunitiesWith stable hours and a great work life balanceWhat you'll be doingWelcome customers warmly – in person and over the phoneKeep appointments running smoothly and efficiently so everything flows well for the teamShare clear, helpful information tailored to each customerSupport daily and weekly tasks to keep the practice organised and compliantAbout youFriendly, caring and compassionateOrganised; can multitask and work towards KPI’sGreat at building relationshipsComfortable using computer systems (training provided)Confident at working in a fast-paced environmentAble to diffuse challenging situationsAble to learn about our servicesYour future starts hereBuild a rewarding career with a supportive, inclusive team.Click to apply now!